Required Years of Experience
0-1 years
Job Details
Renwick Hospitality Group at Arlo Soho is looking for a detail-oriented, tech-savvy, and adaptable Events Assistant Manager to join our team on a part-time basis. This role requires someone who can wear multiple hats - equally comfortable handling guest communication, managing back-end systems, and supporting the management team with operational tasks like processing refunds and closing out events. If you're someone who thrives on organization, efficiency, and loves making things run smoothly behind the scenes, we’d love to meet you.
Key Responsibilities- Coordinate and execute small-scale events and group dinners (up to 20 guests) from start to finish, including managing OpenTable reservations
- Assist with on-site hosting and guest greetings as needed
- Prepare and organize BEO (Banquet Event Order) packets, including printing and distribution
- Provide on-site support during events, helping to explain BEO details and assist hosts
- Send follow-up emails (e.g., reviews, receipts) and gather all necessary post-event documentation
- Monitor and respond to department emails and voicemails, including guest inquiries and internal communications
- Support the Events and Management teams in reconciling checks, issuing refunds, and closing out events
- Pull and organize reports, financial summaries, and event-related data
- Maintain CRM systems such as TripleSeat, ensuring statuses and event details are accurate and up-to-date
- Keep internal documents and contact lists well-organized and current
- Use Google Sheets and other digital tools to support scheduling, tracking, and coordination tasks
- Prior experience in hospitality, events, or administrative support
- Tech-savvy, with proficiency in Google Workspace (especially Google Sheets). Experience with Adobe also a plus
- Experience with OpenTable, TripleSeat, or similar CRM/event platforms preferred
- Strong organizational skills with the ability to manage multiple priorities in a fast-paced environment
- Clear and professional written and verbal communication skills
- High level of discretion, reliability, and attention to detail—especially when handling financial data and internal processes
Compensation Details
Compensation: Hourly ($22.00 - $28.00)
Benefits & Perks: Health Insurance, Dental Insurance, Vision Insurance, Paid Time Off, 401k, Commuter Benefits, Dining Discounts, Wellness Program, 70% employer covered heath care, 50% for family member. 25% coverage of dental & vision. 401k plans, 50% off at sister restaurants and more.
Required Skills
Ability to Multitask Effectively
Strong customer service orientation
Event Planning and Coordination Skills
Problem Solving Skills
Ability to Work Under Pressure
Attention to Financial Accuracy
Team Collaboration Skills
Time Management Skills
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Part of Renwick Hospitality Group
Lindens is a modern American restaurant situated within the Arlo SoHo NY. Celebrating the essential tastes and flavors of each season, Lindens features the finest local ingredients. Inspired by the Linden trees that line New York’s streets, Lindens is a spirited ode to nature within the city.
