She Wolf Bakery works exclusively with local, organic grains and specializes in naturally fermented doughs. We are currently seeking a Sales Manager to join our growing team!
We offer:
- Competitive salary
- Subsidized medical, dental, and vision insurance at 90 days
- Industry leading paid time off + paid family leave
- 401k plan access beginning at hire
- Discounts across our group of businesses + monthly internal dining stipend
- Annual education allowance to support your professional growth
- Access to our Employee Emergency Assistance Program for added support
Key Responsibilities
- In tandem with the management team, develop business strategies and plans that ensure alignment with short-term and long-term objectives and translate those strategies into actionable goals for performance, growth, and annual operational planning
- Lead the strategy to achieve or exceed budgeted annual sales
- Develop Greenmarket and wholesale customer relationships and new business
- Actively engage with monthly P&L statements and other financials to understand and impact sales and cost trends
- Support the Business Director in managing wholesale operations
- Onboard new wholesale customers and manage weekly invoicing via internal systems and import to Bill.com
- Establish and maintain orders, including special orders, market-pick up orders and regular wholesale standing orders
- Maintain current documentation of wholesale offerings and policies
- Work with the management team to:
- Ensure team is trained on best practices for providing excellent customer service
- Continuously recruit and train top talent to build an agile, diverse, and committed team
- Resolve conflict and employee performance issues through mediation, coaching and counseling, and progressive discipline
- Mentor with empathy and integrity to foster a culture of inclusion and belonging
- Participate in regularly scheduled manager meetings regarding the overall strategy and success of the business, including monthly financial meetings and HR trainings
- Work with the Business Director to establish and achieve clear individual performance goals
Relevant Knowledge, Skills, and Abilities
- 2 - 3 years experience in a sales or dedicated customer service role
- General familiarity with aspects of bakery and/or food manufacturing operations
- Be friendly, organized, focused, energetic, and communicative
- Experience managing direct reports or a team is preferred
The Marlow Collective is a group of New York hospitality brands including the restaurants Diner, Roman's, Achilles Heel, and Borgo; breads bakery She Wolf; whole-animal butcher and grocery Marlow & Daughters; catering company Marlow Events; and Stranger Wines & Spirits.
We are a values-driven organization working to advance a more equitable and sustainable food system for all. We are committed to providing supportive, respectful workplaces, to sourcing seasonally, locally and organically and building longstanding partnerships with our farmers and producers, and to creating meaningful experiences that celebrate and connect the communities we serve. We prioritize diversity in hiring and a culture of inclusion and belonging.
While performing the duties of the job, the Sales Manager is regularly required to stand and walk; reach with hands and arms; talk and hear; climb, balance, stoop, kneel, and crouch. They must occasionally lift and/or move up to 40 pounds.
