About Vita:
Nestled in the heart of center city, Vita is a modern Italian-American restaurant inspired by family traditions, seasonal ingredients, and the spirit of convivial dining. We offer guests more than just a meal — we offer them a sense of belonging. From hand-rolled pasta to thoughtful hospitality, every detail at Vita is rooted in warmth, care, and the celebration of everyday life.
We are looking for an Assistant General Manager who can exemplify the below:
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Hospitality & Guest Experience
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Be a visible and welcoming presence on the floor, leading service and nurturing relationships with regulars and first-time guests alike.
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Encourage a sense of “gracious professionalism” among staff — balancing warmth and attentiveness with operational excellence.
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Act as a steward of the restaurant’s identity and Italian-American roots, sharing stories behind dishes, ingredients, and traditions when appropriate.
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Team Leadership & Development
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Assist in building and sustaining a high-performing front-of-house team, rooted in respect, trust, and accountability.
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Lead pre-shift meetings that educate, energize, and align the team on service goals and restaurant standards.
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Serve as a coach and mentor, offering consistent feedback and growth opportunities for staff at all levels.
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Daily Operations & Service Execution
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Ensure daily service flows smoothly — from pacing to table touches to coordination with the kitchen.
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Monitor cleanliness, ambiance, and flow to ensure that every guest experiences the signature warmth and care of Vita.
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Handle guest concerns with empathy and resolve, always aiming to turn moments of friction into opportunities to impress.
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Financial & Business Insight
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Partner with the General Manager on labor, scheduling, inventory, and budget management.
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Identify and implement small improvements that contribute to guest satisfaction, revenue growth, and team morale.
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Support the development of community engagement and local partnerships that reflect Vita’s place in the fabric of Philadelphia.
Qualifications:
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2+ years of restaurant management experience, preferably in upscale casual or fine dining.
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Deep appreciation for Italian-American cuisine, culture, and the art of true hospitality.
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High hospitality quotient (HQ) — kind, curious, self-aware, and emotionally intelligent.
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Calm under pressure with a sharp eye for detail and commitment to excellence.
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A collaborative, humble leadership style with a drive to build and maintain strong teams.
Ristorante Vita is an equal-opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.
