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The Peninsula Chicago
108 East Superior Street, Chicago, IL
Host / Hostess at The Peninsula Chicago
Host / Hostess at The Peninsula Chicago

Host / Hostess

The Peninsula ChicagoMore Info

108 East Superior Street, Chicago, IL

Part Time • Hourly (17-19/hour)
Expired on Jun 30, 2017

Requirements

0-1 years

Job Details

To be considered for the position, please create a profile and submit the a application thru this link: https://hshgroup.csod.com/ats/careersite/search.aspx?site=5&c=hshgroup

Responsibilities:
 To be responsible for all activities related to reservation handling, greeting, seating and farewell in the Fine Dining Restaurant operation as per standards set by the hotel.

 To perform friendly yet discreet and unobtrusive service in: greeting, seating and bidding farewell to all guests.
 To perform pre-service and post-service procedures as per standards.
 To understand and accurately follow the standard of sequence of service.
 To understand all food and beverage items ordered, including ingredients, methods of preparation and proper service.
 To be able to explain all food and beverage items listed on the menu.
 To have a fair knowledge of wines and spirit.
 To confirm reservations and large parties two days out.
 To check voice mail on a daily basis.
 To have strong telephone etiquette and being able to assist guests.
 To have a comprehensive knowledge of the hotel.
 To observe and maintain daily condition of all physical facilities and equipment in the restaurant, public area and make recommendations for corrections and improvement as needed.
 To attend and participate at all scheduled meetings and trainings.
 To be able to handle complaints or guests concerns.
 To give feedback on guest comments to the management.
 To frequently communicate with the Assistant Manager and Restaurant Manager and to maintain an excellent rapport within the entire Food & Beverage Department to stimulate continuous improvement.
 To ensure a safe working environment for all employees within the restaurant.
 To recognize and address potential intoxicated, disruptive or undesirable guests.
 To report employee and guest accidents.
 To respond properly to any hotel emergency.

This Job Description is not exhaustive of all job tasks but a guide, and tasks may be added or removed by your immediate supervisor according to changes that may occur in the working environment.

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The Peninsula Chicago

Luxury Hotel

The Peninsula Chicago is an integral part of Chicago life and is the discerning first choice in a city renowned for its imaginative art and design. The hotel is honouring its 15th Anniversary with refashioned suites and guest rooms that set visionary standards for luxury and in-room technology, drawing stylistic influences from the hotel’s French Deco public spaces, Lake Michigan and the Chicago River.

With the introduction of redesigned guest rooms and suites, The Peninsula Chicago unveiled an extended service entitled "Keys To The City." Planning a stay at The Peninsula Chicago not only opens the doors to a beautiful guest room, but also experiences in the Windy City only available to Peninsula guests.

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