The Front of House Manager is responsible for supporting the General Manager and managing the FOH teams to ensure excellent service and hospitality, financial success, compliance with company policies, as well as team safety and well-being.

What You’ll Be Doing

• Actively cultivate and maintain strong, caring relationships with guests and the team 
• Ensure that all Sarabeth’s policies, procedures, standards, specifications, guidelines, and training programs and followed and completed on a timely basis
• Ensure quality guest experiences by supporting the team in executing all Sarabeth’s steps of service 
• Open and close the restaurant. Run effective shifts.
• Act as a role model for all FOH teams and continue to coach, mentor and guide the FOH teams
• Acts as a cultural and brand ambassador for Sarabeth’s
• Build and maintain a high-performance team and be involved with the hiring and scheduling processes
• Ensure that the FOH teams are completely trained and knowledgeable in all aspects of service
• Actively strive to ensure that Sarabeth’s remains compliant with all local, state, and federal employment laws and Department of Health standards
• Perform various financial activities, such as cash handling, reporting, and  tip pool entry

Requirements:

• At least 3-5 years of restaurant management experience in an upscale restaurant
• Bachelor’s Degree, Certification in Hospitality, or relevant experience gained from time on the job
• Fluent in both written and spoken English
• Ability to stand for extended periods of time
• Ability to reach, bend, stoop and frequently lift up to 50+ pounds
• Ability to work nights, weekends and holidays, and variable schedule per the needs of the business

Sarabeth’s is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.