Required Years of Experience
2 years
Job Details
Position: Counter Server (Opening & Closing Shifts)
Location: Kora – NYC
Job Type: Full-Time / Part-Time
About Kora:
Kora is a community-centered Filipino bakery in NYC, known for its heritage-inspired pastries and warm hospitality. We’re looking for Counter Servers to join our opening and closing teams—people who thrive in a fast-paced environment, are attentive to detail, and care about creating an exceptional guest experience from the moment the doors open until the final counter wipe-down.
Role Overview:
As a Counter Server, you'll be an essential part of our front-of-house team. Whether you're opening the shop and preparing for a busy day, or closing the space and resetting for tomorrow, your work ensures the smooth flow of service, cleanliness, and efficiency. You'll rotate across guest service, POS, packing, restocking, and beverage support.
Key Responsibilities:
Opening Shifts:-
Set up counter and stations with proper sanitation tools and packaging materials
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Prepare and stock the pastry case according to daily diagrams
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Clean and organize all guest-facing areas, including the dining room
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Restock packaging and build boxes, sleeves, and supplies
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Guide guests through our Bilao-style pastry service, handling items with care
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Support the POS station, assist with packing, and serve coffee & tea
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Maintain cleanliness and organization of counter, pastry case, and dining area
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Break down pastry display, clean trays, glass, and counters
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Wipe and sanitize Bilao trays and guest seating
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Assist with packaging "Too Good To Go" orders as needed
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Restock and prep for the next day (cups, labels, bags, boxes)
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Take out garbage and recycling, coordinate with porter on scheduled pickup days
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Manage smooth guest flow during high volume periods
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Proactively communicate with kitchen and managers about low-stock items
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Keep the pastry case tidy and labels accurate throughout the day
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Support side work like box building, stickering, and restocking
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Collaborate with FOH and BOH teammates for a seamless operation
What We’re Looking For:
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Punctual, reliable, and team-oriented
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Strong attention to detail and cleanliness
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Friendly and professional communication with guests and coworkers
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Comfortable multitasking in a high-energy environment
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Previous customer service or bakery/café experience is a plus
Compensation Details
Compensation: Hourly ($16.50 - $18.00) plus tips
Benefits & Perks: Paid Time Off, Potential Bonuses, Dining Discounts
Required Skills
Ability to work in a fast paced environment
Strong Organizational Skills
Effective Time Management
Adaptability to Changing Situations
Problem Solving Skills
Collaboration With Team Members
Ability to Follow Sanitation Protocols
Customer Engagement Skills
Read more
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Filipino, Desserts
Bakery / Patisserie, Fast Casual, Quick Service
Established during the summer of 2020, amid the uncertainty of the COVID-19 global pandemic, Kora’s motives lie broadly in the exposition of the richness that exists within Filipino culture, and intimately in tribute to co-founder & chef Kimberly Camara’s late grandmother, Corazon.
Just months before Kora’s inception, mass layoffs in the hospitality industry affected both Kimberly & co-founder Kevin Borja, losing their jobs as a Research & Development cook and a Server for USHG, respectively. After Kimberly decided to serendipitously fry a batch of brioche dough instead of baking it, she decided to use this new-found time as a resource to share Filipino cuisine through some of her favorite foods, her grandmother’s recipes, and a pastry that everyone could enjoy: a doughnut.
What began as a short-term project humbly produced out of Kimberly’s apartment kitchen in Woodside, Queens (aka Little Manila), two home-fryers, Kevin taking orders and delivering doughnuts out of a two-door sports car and a team of volunteers made up of family & friends, eventually Kora--Kimberly & Corazon’s names combined, became its marquee, with our logo crafted directly from Corazon’s old handwritten recipe book. Since then, our online-only presence has come to amass a waitlist of over 10,000 people, recognized in New York City and internationally.
As Kora continues to expand, we invite you to support our efforts in learning and sharing more about Filipino culture through cuisine and fine hospitality and Lola Corazon’s legacy.
