Job Description:
Are you a dynamic leader with a passion for hospitality, operations, and creating unforgettable guest experiences? The Bell is seeking a seasoned General Manager to oversee the seamless operation of our primary restaurant and amenity spaces. In this role, you’ll be the driving force behind service excellence, team performance, and financial success—working closely with our Executive Chef and Director of Food & Beverage to bring visionary dining experiences to life. If you're ready to elevate standards, inspire teams, and shape the future of hospitality, we want to hear from you.
Perks and Benefits
- Competitive pay & a Comprehensive Benefit Package.
- Other benefits include Health Saving Account, Flexible Saving Account, Employee Assistance Program.
- Annual Education Allowance
- Generous Referral Program
- Fun & collaborative company culture with lots of team building events
- Friends and Family rates for Level Hotels & Furnished Suites, The Opus Hotel, and The Emily Hotel
What Will You Do?
- Ensure that staff report to work as scheduled.
- Inspect grooming and attire of staff and rectify any deficiencies.
- Review daily sales and resolve discrepancies with accounting.
- Track revenues against budget.
- Reviews and approves weekly schedules.
- Compare daily labor costs against forecasted costs to ensure labor cost percentages are met.
- Assign work and side duties to staff in accordance with departmental procedures. Communicate additions or changes to the assignments as they arise throughout the shift.
- Conduct pre-shift meeting with staff and review all information pertinent to the day’s business.
- Maintain complete knowledge and strictly abide by state liquor regulations, particularly those prohibiting service to minors, intoxicated persons and drunk driving.
- Monitor the preparation of station assignments, ensuring compliance with departmental standards.
- Inspect, plan and ensure that all materials and equipment are in complete readiness for service.
- Inspect all aspects of the restaurant environment ensuring compliance with standards of cleanliness and order. Rectify all deficiencies.
- Ensure all employees are fully trained in their job functions.
- Establish par levels for supplies and equipment. Complete requisitions to replenish.
- Ensure that specified numbers of menus and wine lists are available and in good condition for each meal period.
- Anticipate guests needs and promote positive guest relations through name recognition at all times.
- Monitor and handle all guest complaints.
- Ensure that all staff closing duties are complete before staff sign out.
- Update Toast menu changes.
- Complete work orders for maintenance repairs and submit to Engineering. Contact engineering for urgent repairs.
- Prepare and submit daily payroll costs and bi-weekly payroll.
- Implement and rollout daily/weekly/monthly holiday activities and specials.
- Consistent audits of OpenTable and Google reviews and ensuring accountability takes place as needed.
What You Bring:
- Bachelor’s degree in hospitality management, culinary arts, business administration or similar required.
- Minimum of 2 years’ experience as a restaurant manager required.
- Minimum five years working in a restaurant setting required.
- Additional certifications (ServSafe, Tips, Basset, etc..) required.
- Ability to satisfactorily communicate in verbal and written English with guests, management, and co-workers to their understanding.
- Prioritize and organize work assignments, have timely follow up and execution.
- Have superb time management skills.
- Maintain complete knowledge of all services/features and hours of operation.
How To Apply:
Please apply through the link on the job posting and attach your resume and any other required documents.
We thank all applicants for your interest in the Onni Group. Note that only those applicants under consideration will be contacted.
Salary Range:
$75,000 - $85,000
About The Company:
Onni
For over half a century, Onni has been building communities for people to live, work, and play. Our success reflects our commitment to our employees and partners, and our dedication to quality construction, innovation, sustainability, and customer satisfaction. Our expertise expands across North America, with offices in Vancouver, Toronto, Los Angeles, Seattle, Phoenix, and Chicago.
