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General Manager
West Town Bakery & Diner
1916 West Chicago Avenue, Chicago, IL, USA
West Town Bakery & Diner hiring General Manager in Chicago, IL

West Town Bakery & Diner hiring General Manager in Chicago, IL

West Town Bakery & DinerMore Info

Full Time • Salary/Hourly (Based on Experience)
Expired: Jun 15, 2025

Sorry, this job expired on Jun 15, 2025. Below are other jobs that may be of interest to you.

Required Years of Experience

2 years


Job Details

The Fifty/50 Restaurant Group is currently hiring a multi-unit General Manager. Candidates will be responsible for the overall operation of two adjacent restaurants, West Town Bakery and Roots Handmade Pizza. Work with the Divisional Operations Manager and Divisional Executive Chef in executing day-to-day operations, growing the business, driving sales and managing costs. Must have the ability to run a smooth and efficient shift. This position will have a strong focus on service and hospitality, as well as organizational skills such as purchasing and scheduling (managing labor cost) along with other operational related tasks. This candidate will have the aptitude to develop leadership and emotional maturity skills while operating busy, full-service establishments.  This candidate will also require strong abilities to operate and oversee private events and offsite events as this is an important aspect of revenue for both locations.

Essential Functions (Other duties will be assigned as needed):

  • Interact with, direct and supervise Employees on a daily basis in a fair and dignified manner
  • Assist with interviewing, hiring, training, developing and retention of qualified Employees
  • Promote teamwork among co-workers and Employees
  • Be hands on with all Front of House and Back of House positions to ensure smooth and efficient service
  • Authorize and control comps/voids for all service personnel
  • Follow up with Employees and co-workers to ensure completion of assigned projects
  • Identify, address and document individual Employee performance problems according to company policies and procedures 
  • Discipline and/or terminate as necessary according to company policies and procedures
  • Assign Employee workstations
  • Uphold applicable policies and requirements of employment laws
  • Become proficient in all job functions of both Front of House and Back of House Employees
  • Organize and conduct periodic informational seminars for Employees
  • Have a thorough understanding of and practice all Fifty/50 Restaurant Group Employee handbook, Employee benefits and company philosophies
  • Assist with scheduling, conducting and documenting of Employee reviews according to standard operating procedure
  • Complete projects as assigned in a timely manner
  • Perform varied duties to ensure proper restaurant operation according to standard operating procedure
  • Create atmosphere including lighting, music and temperature levels
  • Address Guest complaints and problems effectively and courteously on an as needed basis
  • Use tact and good judgment when dealing with Guests by responding to their needs with patience and courtesy
  • Comprehension and ownership of P&L


Compensation Details

Compensation: Salary/Hourly (Based on Experience)


Required Skills

Leadership Skills

Emotional Maturity

Conflict Resolution

Team Management

Time Management

Customer Service Orientation

Problem Solving Skills

Communication Skills

Adaptability

Attention to Detail

Training and Development Skills

Performance Management

Event Planning

Operational Efficiency

Financial Acumen

Read more


View Job Description

Open Jobs From West Town Bakery & Diner


Pastry Cook- West Town Bakery
Full Time • Hourly ($19.00 - $20.00)
Require min. 2 years of experience
Pastry Prep-West Town Bakery & Diner
Full Time • Salary/Hourly ($18.00 - $21.00)
Require min. 2 years of experience
Overnight Packer
Part Time • Hourly ($18.00)
Require min. 1 year of experience
Busser
Part Time • Hourly ($11.20) plus tips
Require min. 1 year of experience

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Desserts, Salads / Sandwiches / Soups, Breakfast / Brunch, American

Bakery / Patisserie, Casual Dining

Part of The Fifty/50 Restaurant Group

773-904-1414

West Town Bakery blends Chicago's urban street art and music while focusing on the techniques and flavors of the pastry scene. From our managers and chefs to our bakers and baristas, each member is instrumental in the creation of our breads, pastries, coffees and cakes, based on the principal belief that everyone should be able to have their cake and eat it too.

Pastry Cook- West Town BakeryPastry Prep-West Town Bakery & DinerOvernight PackerSee all open jobs (4)