Required Years of Experience
3 years
Job Details
- Oversee day-to-day operations, ensuring exceptional guest experiences and efficient service.
- Develop and implement service standards, training programs, and operating procedures.
- Lead, train, and mentor front-of-house staff, including bartenders, servers, and support staff.
- Manage scheduling, payroll, and HR compliance in collaboration with the HR department.
- Drive financial performance by managing budgets, controlling costs, and maximizing revenue.
- Monitor inventory, ordering, and supply chain to maintain efficient operations.
- Collaborate with the Executive Chef and beverage director on menu development and promotions.
- Analyze sales data and guest feedback to optimize service and profitability.
- Maintain a strong floor presence, engaging with guests and supporting staff during peak service.
- Ensure adherence to health and safety regulations, including NYC Department of Health standards.
- Build and maintain relationships with vendors, suppliers, and business partners.
- Support marketing and brand initiatives, including social media, events, and partnerships.
- Conduct regular team meetings and performance reviews, fostering a positive, team-oriented culture.
- Address guest concerns and resolve service issues in a professional and timely manner.
- Represent Sloane’s at industry events and networking opportunities to build the brand’s reputation.
- Perform other duties as assigned by senior leadership.
- 5+ years of management experience in upscale bars, lounges, or fine dining establishments.
- Strong leadership, communication, and interpersonal skills.
- Proven ability to manage budgets, financial reporting, and cost controls.
- Extensive knowledge of craft cocktails, wine, and premium spirits.
- Exceptional guest service skills with a passion for hospitality.
- Ability to train, motivate, and inspire a diverse team.
- Fluent in English (read, write, and speak); bi- or multilingual preferred.
- Proficiency with POS systems and restaurant management software.
- Ability to stand, walk, and remain on your feet for extended periods.
- Ability to move, lift, carry, push, or pull objects up to 50 lbs. without assistance.
- Frequent bending, twisting, and reaching overhead or below the knees.
- Ability to work in a high-energy, fast-paced environment.
Compensation Details
Compensation: Salary ($95,000.00 - $105,000.00)
Required Skills
Strategic Leadership
Operational Efficiency
Team Culture Development
Brand Integrity Maintenance
Problem Solving
Conflict Resolution
Time Management
Adaptability
Read more
Gallery
Seafood
Luxury Hotel
Part of Standard International Management
Sitting on a quiet tree-lined street in Soho, twelve floors rise above the neighborhood’s storied lofts, boutiques, and galleries. The name derives from the particular manner of hospitality, one that feels more like staying at the home of a dear friend than at a hotel — discreet, refined, generous. Our hotel has 90 rooms and suites with four distinct F&B concepts led by an acclaimed chef. The street-side seafood restaurant and second floor cocktail bar will be venues that are open to the public. The Apartment and The Rooftop are spaces reserved exclusively for guests and friends of guests. While our hotel falls under the Standard International umbrella, it will be positioned as a wholly distinct and separate concept from The Standard with a different market positioning, design aesthetic, and service culture.
