Required Years of Experience
2 years
Job Details
Mercy Me, part of Unordinary Hospitality Group, located in West End - Washington DC, a dynamic South American inspired place, blending the elements of a restaurant, bar, and lounge into a captivating experience.
Our culinary and beverage inspiration derives from the rich elements of South American cuisine, respecting its time-honored traditions while exploring the ever-evolving cultural influences that have shaped the remarkable culinary traditions across Latin America.
Job DetailsOverview The Banquet Server will interact one one-on-one with guests at catered events. Food service will include taking guest orders, providing wine service, replenishing beverages utilizing steps of service standards, anticipating guest needs, and ensuring guest satisfaction. Event execution will include the setup of tabletop, reception areas, food stations, movement of catering equipment within the event venue, light side work and clean-up duties.
Responsibilities
- Consistently following the Food and Beverage department's sequence of service while utilizing proper procedures and standards
- Provide guests at catered events with exceptional service throughout all phases of their experience at the Club while commanding full menu knowledge and preparation methods
- Maintain all equipment, tools, and supplies while following all procedures and policies set forth by the company, division, department, and local health department
- Work as a team and effectively communicate with management, bartenders, and service staff to fulfill and address any issues or needs requested by guests and/ or other associates
Qualifications
- 2+ years of experience as a banquet/catering server in a catering, hotel, or club environment
- Must possess good attitude, attention to detail, and the ability to work under pressure
- Must be able to bend, stoop, squat, and stretch to fulfill tasks
- Must be able to physically lift and carry heavy trays and equipment as well as delicate china and glassware.
- Excellent customer service skills with an in-depth knowledge of spirits, wine and food
Benefits
Company-sponsored medical and vision plans with a high employer premium contribution.
Voluntary dental insurance
Paid time off and sick time
Daily complimentary employee meals
Discounted Employee Parking within hotel
Dining discounts
Ongoing opportunities for professional growth
Join Mercy Me and be a valued member of a team dedicated to delivering exceptional experiences while fostering professional growth in a supportive and collaborative environment.
Compensation Details
Compensation: Hourly ($22.00 - $26.00)
Benefits & Perks: Health Insurance, Dental Insurance, Vision Insurance, Paid Time Off, 401k, Commuter Benefits, Potential Bonuses, Dining Discounts
Compensation Details
Compensation: Hourly ($22.00 - $26.00)
Benefits & Perks: Health Insurance, Dental Insurance, Vision Insurance, Paid Time Off, 401k, Commuter Benefits, Potential Bonuses, Dining Discounts
Required Skills
Ability to Work Under Pressure
Physical Stamina
Teamwork
Effective Communication
Problem Solving
Adaptability
Time Management
Customer Engagement
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Part of Unordinary Hospitality
What is Mercy Me at Yours Truly DC Hotel
Mercy Me is a South American inspired restaurant | bar | and dining lounge nestled within Yours Truly Hotel Lobby. Our menu pays homage to the rich tapestry of South American cuisine, blending traditional flavors with influences from historical migrations and contemporary culinary trends.
Who are we?
Mercy Me is operated by Unordinary Hospitality Group. Our people are the key to our success! We are a dedicated, strong family that strives to see each and every one of its members succeed. From the newest associate to our most seasoned manager, we all come together under the guiding belief that together, we can accomplish anything. We are always looking for dynamic motivated individuals who are yearning to make their mark on the world of hospitality. Located in the West End neighborhood of Washington, DC, we are close to Dupont Circle, Foggy Bottom, George Washington University, and four Metro lines.
