ABOUT THE COMPANY

Maxime’s is the newest opening from the club owner and entrepreneur Robin Birley; owner of prestigious private member’s clubs 5 Hertford Street and Oswald’s in London.

Maxime’s is located on Madison Avenue, New York on the site of the former Westbury Hotel and will continue the long-established Birley tradition of providing exceptional experiences for our members and guests.

Maxime’s mission is to deliver excellence in service standards and hospitality. Exhibiting passion for what we do within the values of who we are. Inward looking rather than outward projecting. A club of comfort and discretion where members’ needs are met with personality and humility. An environment of stimulating décor, celebrating outstanding food and extraordinary wine. Our members will feel that they are in a private house, being looked after with the utmost care and professionalism by friendly and attentive staff.  

POSITION SUMMARY
The Maxime Club Maintenance is responsible for performing routine maintenance and repair tasks to ensure the Club’s facilities, art exhibits, and equipment are operational. This role requires a versatile skill set in general maintenance, carpentry, plumbing, electrical work, and basic repairs, along with the ability to adapt to the unique needs of Maxime’s Club environment. The ideal candidate will work closely with the Club’s proprietor on numerous artwork installation projects and must be patient, hospitality with the ability to follow instructions.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Assist with setting up, disassembling, and maintaining exhibits, including mounting artwork, sculptures, or other objects with care, using proper tools and techniques. 
• Perform general, preventive and emergency maintenance. 
• Must perform tasks like minor plumbing, electrical repairs, wall and ceiling repairs, painting, caulking, wallpaper replacement/repair and minor wood working. 
• General maintenance of heating and cooling systems (HVAC). 
• Minor repairs to kitchen equipment  
• Test emergency lights and equipment for inspections. 
• Respond in a timely courteous manner to all guest questions, complaints, and/or requests to ensure strong guest satisfaction. 
• Replace/repair broken window shades, door locks. 
• Prioritize work orders to complete tasks efficiently. 
• Troubleshoot problems and find solutions. 
• The ability to maintain regular and timely attendance as required by scheduling, which will vary according to the needs of the Club and may include weekends, evenings, and holidays. 
• Assists with snow removal (shoveling, salting) 
• Other duties as assigned 

MINIMUM QUALIFICATIONS (EDUCATION, EXPERIENCE, SKILLS)

• Excellent customer service skills, with a friendly and approachable attitude.
• Strong communication skills, both verbal and written.
• Familiarity with reception or front desk operations and procedures is beneficial, but not required.
• Previous experience working in a guest relations or hospitality setting preferred.
• The ability to speak multiple languages is always welcomed.
• Knowledge of phone systems and proper phone etiquette, or ability to learn.
• Ability to handle difficult situations calmly and professionally.
• Strong attention to detail, observational, and organizational skills.
• Able to work well in a team environment
• Able to multi-task and always remain composed

PHYSICAL DEMANDS AND WORK ENVIRONMENT

• Ability to stand for up to 8-10 hours a day in external weather.
• Ability to be flexible with job demands and open-minded when being asked to complete tasks.
• Ability to operate with grace under pressure.
• Ability to move or handle equipment generally weighing up to 50 pounds.
• Flexibility to work varied hours/days based on business needs, including nights, weekends and/or holidays, is required.

EEO STATEMENT  

Maxime’s is proud to be an Equal Opportunity Employer.  We do not discriminate on the basis race, color, creed, religion, gender (including gender identity and expression), sexual orientation, marital status, pregnancy, childbirth or related condition, sexual and reproductive health decisions, ancestry, national origin, citizenship, age, disability, military or veteran status, genetic information or predisposing genetic characteristic, status as a victim of domestic violence, sexual violence, or stalking, or any other legally protected status.