Required Years of Experience
3 years
Job Details
ABOUT KENT HOSPITALITY GROUP
Kent Hospitality Group (KHG) is a dynamic and innovative hospitality company founded by visionary Chef Jamal "James" Kent and entrepreneur-led private equity platform SC Holdings. KHG comprises Michelin Star restaurants, private members clubs, and world class venues. We are dedicated to delivering fine dining, unmatched hospitality, and first-rate experiences across North America. We are seeking creative go-getters to join our team to help elevate our brand.
Job Summary:The Assistant General Manager plays a crucial role in managing the daily operations of their restaurant. This role is responsible for leading the kitchen and dining room team with a focus on exceptional hospitality, supporting all company objectives.
LEADERSHIP RESPONSIBILITIES- Nurture positive and productive working relationships.
- Be an exemplary leader by being a self starter and setting the expectations.
- Self manage timelines to achieve goals and fulfill necessary tasks.
- Problem solve and address any issues in a courteous and timely manner.
- Implement company policies, protocols, and maintain standards.
- Ensure company policies and procedures are followed.
- Be a creative logical thinker with a focus on creating the optimal outcome.
- Oversee day to day operations of Crown Shy and Shy Bar
- Coordinate with F&B Director and assist with project planning & staff management
- Ensure compliance with sanitation and safety guidelines
- Delegate daily tasks to Floor Managers
- Control operational cost, labor & OT in accordance with budget set by F&B Director and BO
- Update & maintain Opening/Closing Side work
- Compose daily reports
- Report all complaints and issues involving staff or guests to Human Resources
- Maintain connections with regular guest & foster relationships with new guests
- Cash handling, opening + closing the restaurant
- Act as liaison between the dining room & kitchen teams
STAFFING RESPONSIBILITIES
- Manage Culinary Agents Server, Asst. Server, Kitchen Server job posts in coordination with HR
- Recruit & interview potential new hires in coordination with F&B Director
- Engage in the promotional decision making processes in coordination with F&B Director & HR
- Create promotional path for the various roles under management
- Issue disciplinary action when required, Engage in the decision making process for terminations in coordination with F&B Director & HR
- Create annual staff reviews and submit to F&B Director for review
- Update & Maintain Server, Asst. Server & Kitchen Server job descriptions in coordination with HR
- Oversee New Hire training & facilitate 3 month check in coordination with HR
ADMINISTRATIVE RESPONSIBILITIES
- CGS Inventory
- Approve Dining Time Cards
- Complete Dining Room Tip Sheet & submit
- Create dining room schedules in coordination with the F&B Director within budget guidelines
- Manager request off calendar and approve PTO requests
Compensation Details
Compensation: Salary ($80,000.00 - $90,000.00)
Benefits & Perks: Health Insurance, Dental Insurance, Vision Insurance, Paid Time Off, Commuter Benefits, Dining Discounts, Wellness Program
Required Skills
Strong Communication Skills
Team Management
Conflict Resolution
Time Management
Attention to Detail
Budget Management
Customer Service Orientation
Training and Development
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Part of Kent Hospitality Group
Crown Shy is the first solo project of Chef James Kent. Inspired by James’ upbringing in downtown New York and his experience leading the city’s most celebrated kitchens, Crown Shy is a neighborhood seasonal restaurant elevated by fine dining training and technique.
Located on the ground floor of Art Deco masterpiece 70 Pine Street, the dining room and bar occupy a series of rooms with floor to 16-foot-ceiling windows leading to an open kitchen.
The food at Crown Shy is rooted in European technique but draws inspiration from around the world, primarily the flavors from our childhoods, traveling, and the diverse cuisine in New York City.
At the end of the day, we are committed to creating and cultivating restaurants where E V E R Y O N E is eager to return.
Awards
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