Required Years of Experience
2 years
Job Details
We're seeking team players with outstanding communication skills and a genuine passion for hospitality. The ideal candidate thrives in a fast-paced setting and is committed to delivering exceptional service to both guests and our community.
You will be responsible for:
- Warmly welcoming all guests upon arrival and sincerely thanking them upon departure
- Prioritizing and promptly seating guests with reservations
- Managing walk-in traffic efficiently and maintaining an accurate waitlist when necessary
- Clearly and courteously updating guests on their table status and estimated wait times
- Maintaining a well-organized dining area by promptly and thoughtfully seating guests
- Maintaining consistent professional and warm guest communications at all times
- Coordinating effectively with the service team and management to support smooth operations
- Answering phones during service hours and offering helpful, accurate information to callers
- Keeping the host stand, entry area, and tables clean, tidy, and presentable throughout service
The ideal candidate will have:
- Minimum of 2+ years front of house experience in a high-volume restaurant
- A positive attitude and passion for providing exceptional hospitality service
- A strong working knowledge of Open Table
- Flexible work schedule: the ability to work night, weekends, holidays, as business permits
- The ability to lift, carry, push, or pull heavy objects, up to 30lbs
- Kneel, bend, or stoop, ascend or descend stairs; be on feet for extended periods of time
Benefits for our FOH staff include: Medical/Dental and Vision Insurance (for full time employees), Transit Benefit Program, 401K Retirement Plan (for eligible employees), an Employee Dining Program, and more!
A New York City classic, Frankies Spuntino Group has served impossibly delicious, effortlessly elegant takes on Italian-American cuisine for nearly two decades. It’s a place noted for its warmth, kindness, and feeling—a reflection of its beloved chef-owners, Frank Castronovo and Frank Falcinelli.
Frankies Spuntino Group is an Equal Opportunity Employer (EEO) and provides opportunities to all applicants without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws
Compensation Details
Compensation: Hourly ($20.00 - $24.00) plus tips
Benefits & Perks: Health Insurance, Dental Insurance, Vision Insurance, 401k, Commuter Benefits, Dining Discounts
Required Skills
Teamwork
Customer Service Orientation
Time Management
Problem Solving
Adaptability
Attention to Detail
Multitasking
Interpersonal Skills
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Restaurant Group
Part of Frankies Spuntino Restaurant Group
Founded in 2004 by legendary chefs Frank Castronovo and Frank Falcinelli, Frankies Spuntino Group operates two essential Carroll Gardens, Brooklyn dining establishments: Frankies 457 Spuntino F&F Pizzeria. Each venue offers a unique experience but shares a commitment to timeless craftsmanship, community, and unpretentious hospitality. For nearly two decades, Frankies Spuntino has been renowned for its delicious Italian-American cuisine and effortless warmth, reflecting the charm of its chef-owners.
