Assistant General Manager

About Cuerno
Cuerno is a modern, hospitality-driven restaurant rooted in vibrant culinary traditions and elevated service. We are dedicated to creating exceptional guest experiences through thoughtful leadership, teamwork, and a commitment to excellence.

Position Summary
We are seeking an experienced, passionate, and hands-on Assistant General Manager (AGM) to support day-to-day operations and uphold the highest standards of service and hospitality. The AGM will work closely with the General Manager and department leads to lead service, foster staff development, and ensure an exceptional dining experience for every guest.

Key Responsibilities

• Support all front-of-house operations with a focus on service quality, team training, and guest satisfaction

• Supervise daily floor operations and serve as Manager on Duty as needed

• Collaborate with the GM on scheduling, inventory, payroll, and service execution

• Train, mentor, and motivate FOH staff to meet performance and hospitality standards

• Handle guest relations with a proactive, solutions-oriented approach

• Ensure compliance with health, safety, and company standards

• Contribute to a positive, professional, and respectful work environment

Qualifications

• 3+ years of leadership experience in a high-volume, full-service restaurant

• Fine Dining and Mexican Restaurant experience a plus

• A passion for exceptional service and creating memorable guest experiences

• Strong communication and team leadership skills

• Detail-oriented, organized, and composed under pressure

• Passion for hospitality and guest experience

• Experience with Resy and Toast systems preferred

• NYC DOH Food Handler’s Certification a plus

Compensation & Benefits

• Competitive salary (based on experience)

• Health insurance options

• Paid time off

• Opportunities for growth within a growing hospitality group