This position contributes to the success of Ralph Lauren Coffee by providing customer service to exceed customers' expectations. This job is vital to our company's success by providing customers with prompt service, quality beverages & products, and maintaining a clean and comfortable store environment. All team members are expected to model and act in accordance with Ralph Lauren Corporation policies.

Essential Duties & Responsibilities: This person is responsible for keeping the BOH space organized and clean and support staff as needed:

Key Responsibilities:

• Operate and maintain dishwashing equipment
• Take out trash and recycling daily
• Maintain cleanliness of outdoor patio space 
• Prep pastry items 
• Maintain kitchen work areas, equipment, and utensils in clean and orderly condition
• Place clean dishes, utensils, and cooking equipment in storage areas
• Prepare fresh squeezed juices for service
• Assist staff with any aspect of service steps to satisfy the guests such as food delivery
• Store delivered items into designated areas assigned by management
• Maintain kitchen work areas, equipment, and utensils in clean and orderly condition
• Place clean dishes, utensils, and cooking equipment in storage areas
• Ability to multitask and remain calm during periods of high volume to keep store operating to standard and to set a positive example for the team.
• Maintains appearance of location ensuring product is stocked to appropriate levels and all areas are properly cleaned and sanitized
• Keeps equipment operating by following operating instructions.
• Maintains safe and healthy work environment by following organization standards and sanitation regulations.
• Communicates effectively with store manager regarding store, employee and customer needs.
• Maintains a positive attitude towards guests, customers, clients, co-workers, etc.
• Maintain regular and consistent attendance and punctuality
• Other duties and tasks as assigned by manager.

Experience, Skills & Knowledge

• Must have 1+years Previous experience in a related position.
• Demonstrates excellent customer service and interpersonal skills, both written and verbal.
• Available to work flexible hours including: Early mornings, evenings, weekends, nights and/ or holidays.
• Basic Math skills.
• Must be able to stand for long periods of time and requires occasional lifting, carrying, pushing, pulling of up to 25 lbs.
• Passionate about Coffee
• A passion for hospitality and guest service
• An outgoing and energetic disposition
• A polished and stylish presence
• Strong verbal and written communication skills
• Proficiency with various POS's is Preferred