Floor Manager

We are seeking a dedicated, energetic, and experienced Floor Manager to oversee front-of-house operations and ensure an exceptional guest experience in a fast-paced restaurant environment. The Floor Manager serves as the link between the front-of-house team and management, ensuring smooth daily operations, strong team performance, and consistent hospitality standards.

• Supervise front-of-house staff including hosts, servers, bussers, and bartenders during service

• Ensure exceptional guest service and professionally resolve guest concerns

• Monitor the dining room to maintain cleanliness, organization, and overall ambiance

• Assist with hiring, training, and scheduling front-of-house team members

• Maintain compliance with health, safety, and sanitation standards

• Communicate daily specials, menu updates, and promotions to the team

• Manage reservations, table assignments, and waitlists to ensure efficient service flow

• Conduct pre-shift meetings and provide ongoing coaching and performance feedback

• Monitor inventory levels and assist with ordering operational supplies as needed

• Coordinate with the kitchen and bar teams to ensure smooth and timely service

• Enforce company policies and address minor disciplinary matters when necessary

• Minimum 2 years of restaurant or hospitality experience, with at least 1 year in a supervisory role

• Strong leadership, communication, and interpersonal skills

• Ability to motivate and guide a team in a fast-paced environment

• Excellent organizational and problem-solving abilities

• Experience with POS systems, reservation platforms, and basic office applications

• Availability to work nights, weekends, and holidays

• Food Handler’s Certification and/or Responsible Alcohol Service Certification

• Experience in high-volume restaurant environments

• Bilingual (Spanish or other language) is a plus