About Us
Join the Kinnaree Hospitality Group, home to renowned establishments such as THEP Thai Restaurant, V{IV} Thai Restaurant, and Aqua Boil, as we embark on an exciting new venture. We are seeking an experienced and Assistant General Manager for our latest addition, Narkara, a Thai restaurant that promises to deliver an extraordinary dining experience. This position would support the Management Team in all aspects of restaurant operations. As the Assistant General Manager, you will play a pivotal role in shaping the future of this innovative restaurant and driving our vision of excellence. If you are passionate about the hospitality industry and have a proven track record of success, we invite you to be a part of our esteemed team and lead Narkara to new heights.
Responsibilities
- Oversee the daily operations of Narkara, ensuring smooth and efficient service.
- Assist General Manager on training and education for the staff.
- Enforce and monitor all health, safety, and sanitation standards
- Implement and maintain standard operating procedures (SOPs) for all aspects of restaurant operations.
- Foster a positive and productive work environment.
- Conduct regular performance reviews, provide ongoing training, and develop opportunities for team members to ensure consistency in service quality and adherence to company standards.\
- Instill and maintain integrity of service and touch tables while on floor.
- Oversee inventory management including ordering, receiving, and maintaining optimal stock levels.
- Handle customer complaints or concerns in a professional manner, promptly addressing feedback to maintain exceptional customer service, satisfaction, and loyalty.
- Collaborate with the marketing team to develop promotional campaigns, attract new customers, and
- Ensure compliance with all local, state, and federal regulations related to food safety, sanitation, and labor laws.
- Conduct regular inspections to maintain cleanliness, organization, and health standards.
- Stay current on industry trends, emerging technologies, and best practices to continuously improve restaurant operations.
Qualifications
- A minimum of 3 years’ experience as a Manager in the hospitality industry, in Thai cuisine or a similar restaurant setting.
- Strong passion for culinary excellence, some wine knowledge, and guest services.
- Strong Beverage Knowledge
- Ability to make decisions under pressure and resolve conflicts effectively.
- Strong understanding of restaurant operations, including front-of-house, back-of-house, and customer service.
- Exceptional communication, leadership, and interpersonal skills.
- Proven ability to adapt to changing circumstances, multitask effectively, and prioritizing in a fast-paced environment.
- Familiarity with restaurant software systems for inventory management, scheduling, POS operations (Toast), and reservation systems (Resy).
- Flexibility to work evenings, weekends, and holidays as required.
Benefits
- Health, dental, and vision insurance
- Employee discount
- Paid time-off
- Bonus
