Required Years of Experience
1 year
Job Details
Job Title: Host/Hostess
Location: Bardea Food & Drink, Wilmington, Delaware
About Bardea Restaurant Group:
Bardea Restaurant Group is home to a family of award-winning concepts, including Bardea Food & Drink, Bardea Steak, Roost Pub & Kitchen, Casa Nonna, and multiple restaurants inside DECO Food Hall. Led by James Beard-nominated chef Antimo DiMeo, our restaurants celebrate bold flavors, world-class technique, and culinary innovation.
Job Summary:
We are seeking an enthusiastic and personable Hostess to join the team at Bardea Restaurant Group. As the first point of contact for our guests, you will set the tone for their dining experience. The ideal candidate will be warm, organized, and passionate about hospitality, ensuring each guest feels welcome and cared for from the moment they arrive.
Key Responsibilities:
- Guest Reception: Greet guests warmly and professionally upon arrival, creating a positive first impression.
- Seating Management: Manage reservations and seating assignments to optimize table turnover and ensure a smooth flow of service.
- Reservations Coordination: Maintain an accurate reservation system using our booking platform, accommodating special requests and preferences when possible.
- Communication: Liaise between the front-of-house and back-of-house teams to ensure seamless service and timely updates on table availability.
- Hospitality Standards: Provide an exceptional level of service, responding to guest inquiries and concerns with professionalism and care.
- Ambassador Role: Represent Bardea’s brand by being knowledgeable about the menu, Chef DiMeo’s philosophy, and the restaurant's commitment to the community.
Qualifications:
- Previous experience in a hostess or front-of-house role is preferred but not required.
- Excellent interpersonal and communication skills.
- Ability to remain composed and friendly in a fast-paced environment.
- Strong organizational and multitasking abilities.
- A genuine passion for hospitality and creating memorable guest experiences.
What We Offer:
- A dynamic and supportive work environment that values creativity and teamwork.
- Opportunities for growth within a leading restaurant in Wilmington.
- Competitive pay and benefits.
- The chance to be part of a team that celebrates local ingredients and innovative Italian cuisine.
Compensation Details
Compensation: Salary/Hourly (Based on Experience)
Benefits & Perks: Health Insurance, Dental Insurance, Vision Insurance, Paid Time Off, Potential Bonuses, Dining Discounts
Required Skills
Excellent Interpersonal and Communication Skills
Customer Service Orientation
Strong organizational and multitasking abilities
Problem Solving Skills
Ability to Remain Composed and Friendly in a Fast Paced Environment
Passion for Hospitality and Creating Memorable Guest Experiences
Team Collaboration
Customer Service
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