The Popal Group is a growing family-driven boutique hospitality group setting the standard for DC dining. At Lapis, our Afghan Bistro, we serve homestyle dishes cooked with local, seasonal ingredients. We capture our legacy through a variety of family recipes passed down from generations. Lapis is looking for an experienced host to join our team! If you have a passion for hospitality, enjoy working in a fast-paced environment, and thrive on delivering exceptional customer experiences, we want to hear from you.
Job Overview: We are looking for a charismatic and highly organized Host to manage reservations, welcome guests, and oversee the flow of service. The ideal candidate has a passion for hospitality, excellent communication skills, and the ability to create a warm and inviting atmosphere. This role is critical in setting the tone for our guest experience and maintaining an efficient front-of-house operation.
Responsibilities:
- Warmly greet and seat guests, managing the flow of the dining room and bar.
- Oversee reservations, waitlists, and walk-ins using our reservation system.
- Maintain an organized and efficient seating chart to maximize guest experience.
- Communicate effectively with servers and bartenders to ensure smooth service.
- Assist in coordinating special guest requests, private dining arrangements, and VIP experiences.
- Provide knowledgeable recommendations on menu offerings, including wine pairings.
- Ensure a welcoming and polished front-of-house appearance at all times.
- Handle guest inquiries, feedback, and concerns with professionalism and poise.
- Assist with opening and closing duties, ensuring the restaurant is ready for service.
Qualifications:
- Prior experience as a host, Maître D’, or in a similar front-of-house role is preferred.
- Strong organizational and multitasking skills in a fast-paced environment.
- Excellent verbal communication and interpersonal skills.
- A warm, welcoming demeanor and polished professional appearance.
- Passion for food, wine, and hospitality.
- Familiarity with reservation management systems is a plus.
- Ability to remain calm under pressure and handle guest interactions with grace.
Physical Requirements:
- Ability to stand for extended periods and lift up to 30 pounds.
- Ability to work long hours, including nights, weekends, and holidays as required by business needs.
- Ability to work in a fast-paced environment while maintaining composure and attention to detail
Benefits:
401(k), Dental insurance, Employee discount, Health insurance, Paid time off, Vision insurance
Shift:
8-10 hour shift, including evenings and weekends