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Lead Host(ess) / Floor supervisor

1666 Connecticut Ave NW, Washington, DC 20009, United States

Lead Host(ess) / Floor supervisor

Lead Host(ess) / Floor supervisor

Sette Osteria More Info

1666 Connecticut Ave NW, Washington, DC 20009, United States

1666 Connecticut Ave NW, Washington, DC 20009, United States

Part Time • Hourly ($21.00)

Expired: Jun 3, 2025

Sorry, this job expired on Jun 3, 2025. Below are other jobs that may be of interest to you.

Required Years of Experience

3 years

Job Details

Sette Osteria is looking for Lead Host(less) who will be responsible for managing the front-of-house operations, ensuring smooth guest flow, and overseeing the host team. Key responsibilities include greeting guests, managing reservations, optimizing seating arrangements. They also play a crucial role in guest relations, resolving issues.

Key Responsibilities:Guest Relations: Welcoming guests, ensuring a positive dining experience, and addressing any concerns or complaints.

Reservations: Managing reservations, handling walk-ins, and optimizing seating arrangements.

Seating and Guest Flow: Guiding guests to their tables, ensuring a smooth and efficient flow of service.

Problem Resolution: Addressing guest complaints and resolving any issues that may arise.

Menu Knowledge: Understanding the menu and being able to answer guest questions.

Cleanliness: Ensuring the host station and waiting areas are clean and organized.

Skills Required:

Excellent customer service skills.

Strong communication and interpersonal skills.

Organizational and time management skills.

Ability to multitask and handle pressure.

Knowledge of restaurant operations and reservation systems.

Problem-solving and conflict resolution skills.

Leadership and team management skills.

Compensation Details

Compensation: Hourly ($21.00)

Required Skills

Attention to Detail

Adaptability

Empathy

Conflict Management

Team Collaboration

Time efficiency

Positive Attitude

Decision Making

Read more

View Job Description

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Sette Osteria

Italian, Pizza

Casual Dining, Upscale Casual, Wine Bar

(202) 483-3070

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