Required Years of Experience
1 year
Job Details
HOST
Founded in Italy in 2007, Eataly is the world’s largest artisanal Italian food and beverage marketplace. At Eataly, you can Eat a meal at restaurants or quick-service counters, Shop for the ingredients, and Learn through classes and tastings. Eat Better, Live Better! Eataly is an Equal Opportunity Employer.
JOB OVERVIEW
A Host is the first and last point of contact with guests at a restaurant and is responsible for greeting, seating and saying goodbye to guests as well as maintaining the flow of the restaurant during service. A Host diligently and efficiently manages seating in Eataly’s restaurants. Directly reports to the Restaurant Manager.
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Oversees the general functioning of the dining room during meal service, relaying information to managers and service personnel
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Maintains an accurate, fair and up-to-date waitlist and seating chart using a computerized system
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Takes and manages reservations in restaurants that allow reservations
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Balances the guest flow among the service stations, taking into account requests for a particular table or server depending on availability
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Informs guests when tables are ready, escorts them to table, provides menus and introduces the server
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Assists with the duties of servers and bus persons as needed to maintain service effectiveness and efficiency
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Performs other duties as required or assigned
QUALIFICATIONS
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1+ year of experience in a high-volume restaurant
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Basic computer skills
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Excellent communication skills
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High school diploma or equivalent preferred
JOB REQUIREMENTS
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Availability to work onsite with a flexible schedule often including evenings and weekends
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Ability to lift up to 50 pounds
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Ability to exert well-paced mobility for up to 8 hours, including standing, walking, bending and squatting
BENEFITS AND PERKS
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Health Coverage – Medical, Dental, Vision Insurance and Paid Parental Leave
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Paid Time Off, 401K with company match, Commuter Benefits and Plum Benefits
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Free staff lunch daily and discounts at Eataly
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Fun staff classes on products and Italian cuisine
Compensation Details
Compensation: Hourly ($17.25) plus tips
Benefits & Perks: Health Insurance, Vision Insurance, Paid Time Off, 401k, Commuter Benefits
Required Skills
Customer Service Skills
Organizational Skills
Teamwork
Adaptability
Multitasking Abilities
Ability to Work Under Pressure
Physical Stamina
Ability to follow instructions
Read more
Gallery
Italian
Bakery / Patisserie, Bar / Lounge, Cafe, Casual Dining, Fast Casual, Quick Service, Restaurant Group, Upscale Casual, Cheese Store, Specialty Grocer, Retailer, Markets, Wine Store, Fine Dining
Part of Eataly North America
Eataly is the largest artisanal Italian food and wine marketplace in the world! With various restaurants, our market sells the same quality products used by our chefs: cured meats, cheeses, fruits and vegetables, meat and fish, handmade pasta, pastries, coffee and tea, as well as dried pastas, sauces and olive oil. A cooking school, bookstore, housewares and beauty section makes it even easier to bring Italy home!
As a leader in the food and beverage industries, Eataly offers great benefits, staff discounts and tremendous growth opportunities. We are an energetic and innovative start-up that is rapidly expanding and we are looking for new talent to grow with us!
Eataly offers exciting opportunities that will challenge your abilities, expand your skills and reward your contributions in an atmosphere that encourages both personal and professional growth for all.
Additionally, Eataly offers competitive compensation, excellent benefits, and a positive work environment designed around the philosophy of mutual respect and the challenge of contributing to the continued success of our organization.
