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Assistant General Manager
Ithaki
314 South Halsted Street, Chicago, IL
Ithaki hiring Assistant General Manager in Chicago, IL

Ithaki hiring Assistant General Manager in Chicago, IL

Assistant General Manager

IthakiMore Info

314 South Halsted Street, Chicago, IL
Full Time • Salary ($70k - $85k)
Expired: Dec 4, 2025

Sorry, this job expired on Dec 4, 2025. Below are other jobs that may be of interest to you.

Required Years of Experience

3 years


Job Details
Ithaki is a new Greek restaurant coming to Greek town early july. We are seeking an experienced and professional Assistant General Manager bonus if sommelier
 
 the Assistant General Manager will support service in all areas of the restaurant, including the dining room, lounge and the bar. The AGM oversees the front of house hourly team members, ensuring the restaurant standards, policies and procedures are met.
 

Responsibilities:

  • Perform proper execution of opening and closing procedures, pre and post service duties
  • Monitor service to guests in all areas of the restaurant
  • Ensure team members' adherence to service standards
  • Support in hiring team members' decisions and issue progressive disciplinary action, including termination
  • Communicate with kitchen to update them of service issues (i.e., pace of service, VIP tables)
  • Review reservation sheet and seating plan and react to any special requests or VIPs 
  • Inspect dining room before service
  • Maintain supply para in including linen, china, glass and silverware. 
  • Ensure that service is technically proficient.
  • Recover guest complaints and opportunities with positive outcome 
  • Handles guest correspondence as necessary

Competencies & Qualifications:

  •  knowledge of wines
  • Three years of service experience with at least two in management, preferably in a fine dining environment
  • Proficiency in Toast and opentable
  • Ability to lead, train and inspire
  • Organizational skills
  • Effective time management
  • Present with professional demeanor
  • Positive and clear written and oral communication skills
  • Ability to engage guests successfully and build a relationship

Compensation Details

Compensation: Salary ($70,000.00 - $85,000.00)

Benefits & Perks: Health Insurance, Paid Time Off, Potential Bonuses, Dining Discounts


Required Skills

Leadership

Team Management

Conflict Resolution

Customer service excellence

Attention to Detail

Problem Solving

Adaptability

Interpersonal Skills

Multitasking

Strategic Planning

Crisis Management

Training and Development

Relationship Building

Service Quality Assurance

Time Management

Read more

View Job Description

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At Ithaki, we honor the ancient tradition of Xenia, the sacred Greek custom of hospitality, which dictates that you must treat your guests as if they were gods themselves. The belief was that, in welcoming others with warmth and generosity, you might unknowingly be hosting Zeus in disguise. This ancient practice not only reflects the heart of Hellenic culture but also inspires us to provide every guest with an unforgettable experience, one rooted in respect, hospitality, and the spirit of divine welcome. At Ithaki, every meal is an invitation, and every guest is treated as though they are the most honored in the room.