After undergoing a transformative restoration, Waldorf Astoria New York is set to reignite its magnetic allure. Waldorf Astoria New York is seeking a Outlet Runner to unveil a new era of luxury which embodies the spirit of New York City.
With a fresh, modern expression of its rich, authentic legacy, Waldorf Astoria New York provides guests the exceptional environment and the personalized attention of True Waldorf Service that creates unforgettable experiences for discerning travelers with 375 rooms, 375 Private Residences, 40,000 square feet of event space, holistic spa and wellness programming, and a celebrity chef partnership. In landmark destinations around the world, Waldorf Astoria Hotels & Resorts reflect the culture and history of their extraordinary locations.
An Outlet Food Runner at Waldorf Astoria New York plays a vital role in delivering an exceptional dining experience, ensuring that each dish reaches our guests promptly and in pristine condition. With precision and grace, they transport food from the kitchen to the restaurant, presenting each item with an elegant description that enhances the guest’s culinary journey. Their keen attention to detail, refined service approach, and seamless coordination with the kitchen and service teams contribute to an atmosphere of sophistication and excellence.
What will I be doing?
As an Outlet Runner, you would be responsible for performing the following tasks to the highest standards:
- Transporting food items to and from the kitchen with efficiency and care, ensuring each dish is presented at the perfect temperature and quality
- Describing dishes to guests with confidence and elegance, enhancing their dining experience with thoughtful service
- Checking, maintaining, and controlling inventory of food items to ensure seamless service and availability
- Performing general cleaning to uphold the highest standards of cleanliness and luxury in all service areas
- Putting away food stock and dry goods according to established standards, maintaining organization and excellence behind the scenes
The rate of pay for this role is $28.4647 - $37.9529 and is based on applicable and specialized experience.
What are we looking for?
We are seeking a dedicated and polished professional who is passionate about delivering world-class service in a luxury dining environment. The ideal candidate will have experience in a similar role within a high-end restaurant, with preference given to those who have worked in Michelin-starred or Forbes Five-Star establishments. They should possess excellent communication skills, a refined presence, and the ability to describe dishes with confidence and elegance. A positive attitude, strong work ethic, and commitment to providing an exceptional guest experience are essential.
The ideal candidate will possess the following qualifications:
- Has previous experience as a Food Runner or in a similar role within a luxury restaurant
- Ideally has worked in a Michelin-starred or Forbes Five-Star dining establishment
- Is well-spoken and able to communicate dish details with sophistication and confidence
- Thrives in a fast-paced, high-expectation environment while maintaining grace and composure
- Possesses a keen eye for detail and a passion for luxury hospitality
- Works seamlessly with both front-of-house and kitchen teams to ensure flawless service
- Brings a positive attitude, professionalism, and a genuine desire to create memorable dining experiences
Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:
- Hospitality - We're passionate about delivering exceptional guest experiences.
- Integrity - We do the right thing, all the time.
- Leadership - We're leaders in our industry and in our communities.
- Teamwork - We're team players in everything we do.
- Ownership - We're the owners of our actions and decisions.
- Now - We operate with a sense of urgency and discipline
In addition, we look for the demonstration of the following key attributes:
- Quality
- Productivity
- Dependability
- Customer Focus
- Adaptability
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
The Benefits – Hilton is proud to have an award-winning workplace culture ranking #1 World's Best Workplace by Great Place To Work & Fortune We support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits. Hilton offers its eligible team members a comprehensive benefits package including:
- Access to your pay when you need it through DailyPay
- Medical Insurance Coverage – for you and your family
- Mental Health Resources
- Best-in-Class Paid Time Off (PTO)
- Go Hilton travel discount program
- Supportive parental leave
- Matching 401(k)
- Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discount
- Debt-free education: Access to a wide variety of educational credentials (ex. college degrees, high school completion, English-language learning, digital literacy, professional certificates and more)
- Career growth and development
- Team Member Resource Groups
- Recognition and rewards programs
*Available benefits may vary depending upon property-specific terms and conditions of employment.
