Bartender

Boka Restaurant Group and the Chicago Athletic Association are currently seeking Bartenders to join their team at the Game Room!

The ideal candidate for this position will have at least two years of previous bartending experience. The Bartender must be available Saturday-Monday evenings. 

• Benefits & Perks: Health, Dental, and Voluntary Benefits Package (available after 90 days), employer-sponsored mental health and resource program, paid sick leave, 401(k) program, career mentorship and growth potential, and dining incentives across our 20+ establishments! 

• About Boka Restaurant Group: Boka Restaurant Group is a James Beard Award-winning group, anchored by partnerships with some of American’s greatest chefs. With a firm belief that genuine hospitality makes the world a more human place, we strive beyond convention to believe in and support each other, care for our communities, and work together to build the world we want to live in. View our restaurants here: https://www.bokagrp.com/ 

General Description: 

Provides dining service to guests seated at the bar. Takes drink orders from patrons or servers and prepares and serves alcoholic and non-alcoholic drinks according to standard recipes. Responsible for setup, breakdown maintenance and operation of the bar. 

Specific Tasks: 

• Prepare and serve alcoholic and non-alcoholic drinks consistent with the restaurants’ standards 

• Provide food and drink service to guests dining at the bar. 

• Properly ring food into the kitchen based on standards set by the restaurant. 

• Provide food and drink menus to all guests at the bar and be able to answer any questions. 

• Accept guest payment, process credit cards and make change if necessary 

• Check identification of guests to verify age requirements for purchasing alcohol. 

• Clean and sterilize glassware and bar tools. 

• Maintain cleanliness in all bar areas including backbar, sinks, shelves and storage areas. 

• Maintain organization and cleanliness of beverage storage areas not behind the bar (liquor room, wine cellar) 

• Ensure and assist with “bar prep” – batching cocktails, making syrups, cutting garnish, etc. 

• Take and prepare beverage orders when they have been rung in for tables placed by service staff 

• Balance cash drawer, tips, and receipts accurately 

• Accurately prepare checkout at the end of your shift following cash handling procedures set by restaurant. 

• Stock bar with beer, wine, liquor and related supplies. 

• Maintain communication with management team. 

• Report all equipment problems or product needs to management. 

• Recognize and learn the names of regular guests. 

• Coordinate with and assist fellow employees to meet guests’ needs and support the entire restaurant. 

• Complete daily opening & closing “side work” assigned by management. 

• Take guests’ allergies with the utmost seriousness and comply with Allergy Protocol set by restaurant 

• Comply with all safety and sanitation (including handwashing) guidelines and procedures 

• Attend all scheduled meetings and offer suggestions for improvement. 

• Fill-in in when needed to ensure guest service standards 

• Place orders and maintain pars for bar prep needs 

• Boka Restaurant Group operates on a seven day per week schedule, consistent and reliable attendance is mandatory. 

Physical Requirements 

• Lift and move up to 10 pounds, frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds 

• Safely and effectively use all necessary tools and equipment 

• Stand and walk for an entire shift, including moving safely through all areas of the restaurant, which may include stairs, uneven and slick surfaces 

Expectations: 

• Hospitable: We are known for exceptional guest service in all of our pursuits, and it is your job to uphold these high standards, and to find ways to go above and beyond the guests’ expectations. 

• Positive, Personable, and Professional. As we all work closely together, we always want to bring positive energy to the group. It is important to clearly, politely, directly and effectively communicate with your team, managers, and guests. 

• Flexible. This is of utmost importance, as the restaurant industry can be very unpredictable. Be willing to do what is asked of you if it benefits the Group as a whole. 

• Accountable and Responsible. We each hold ourselves accountable to follow through on all commitments with a sense of urgency and consistency. It is important to be accountable for your actions. 

• Solution Orientated. We work in an extremely fast-paced environment and many aspects of our careers require quick thinking and the ability to manage many things at once. Should any problems arise in any facet of your work, you should be able to identify the problem and offer thoughtful, achievable, and appropriate solutions 

• Ambitious and Self Aware. We look for employees who know their self-worth and are excited about their career day in and day out. It is important to continually push yourself forward by constantly learning, seeking to improve, and never resting on your laurels. It is also important that you are able to receive feedback—both positive and constructive criticism—in order to succeed, grow, and develop within your roll and continue to move forward within the company. 

• An Ambassador of BRG. Perhaps most importantly, we expect all staff of Boka Restaurant Group, regardless of position, to be professional, courteous, and respectful of all other restaurants in the industry.