WAYFARE TAVERN - Now Open at 201 Pine Street!
HOSTESS POSITION - JOB DESCRIPTION
The hostess is a personal representation of the service and overall hospitality of the staff at Wayfare Tavern. While guests are waiting to be seated or waiting for take-out orders to be ready, it is the hostess’s role to make guests feel welcome, comfortable, and informed about their wait times.
Responsibilities
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Monitor the open dining sections for empty and cleaned tables
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Estimate accurate wait times and manage the guest waiting list
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Ensure guest needs are met while they wait
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Answer incoming calls and manage reservations via OpenTable
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Move tables and seating arrangements to accommodate larger parties when needed
Required Skills
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Strong customer service focus
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Excellent organizational skills
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Ability to manage stress and stay composed under pressure
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Skilled at multi-tasking in a busy environment
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Familiarity with OpenTable reservation system
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Clear and friendly verbal communication, both in-person and over the phone
Physical Requirements
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Ability to stand for the entire shift
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Ability to seat guests in second-floor dining rooms via stairs
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Frequent reaching and bending
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Ability to carry up to a 20-lb. highchair
How to Apply:
Reply to this ad with a copy of your resume.
We can’t wait to meet you!
