Lounge Server
Shutters on the Beach
1 Pico Boulevard, Santa Monica, CA, United States
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Required Years of Experience
2 years
Job Details
Lobby Lounge Server
- Ensures guest satisfaction in Restaurant Service Operations
- Performs all service procedures in an exemplary manner
- Adheres to department and ETC standards
- Ensures knowledge of food to be served at the Lounge
- Communicates clearly and effectively with Charm and Courtesy
- Is familiar with and able to offer and up-sell beverages and extra options
- Maintains excellent standards of Health and Safety in line with hotel policy and CAL/OSHA requirements
- Maintains a teamwork orientation toward and among co-workers
- Responds to guest concerns and questions and resolves to guest’s satisfaction by trouble shooting or directing guest complaints to appropriate department head for prompt action
- Minimum TWO Years working in * Fine dining- Upscale Restaurants
- Must have a current food handler's card
- Clean work habits and attention to detail
- Resourceful and well organized
- Ability to multi-task & maintain poise and a sense of humor amidst a fast paced and demanding environment
- Possess basic math skills and have the ability to handle money and operate a point-of-sale system, punctuality and regular and reliable attendance
- Standing and walking eight-hour shifts
- Must have open availability, weekends, and holidays.
- Luxury hospitality experience highly preferred.
Compensation Details
Compensation: Hourly ($20.32) plus tips
Benefits & Perks: Commuter Benefits, Wellness Program
Required Skills
Attention to Detail
Team Collaboration
Ability to Work Under Pressure
Positive Attitude
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Luxury Hotel
Part of ETC Hotels
A captivating slice of Southern California, Shutters on the Beach enchants upon arrival. Evoking the charm of an exquisite cottage on Cape Cod, this luxury hotel in Santa Monica is a joyful blend of endless ocean views, chic coastal design, and the vibrant energy of this iconic Los Angeles enclave. Dine, celebrate, vacation, or work oceanside.
Awards
2024
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