A Restaurant Manager supports the Restaurant Assistant General Manager (AGM) with the day-to-day operations at Eataly’s full-service restaurants. Reports to the Restaurant AGM and serves as a liaison with restaurant support staff.

• Provides a steady leadership presence on the floor daily, monitoring guest, food and team member service • Ensures exceptional service standards are consistently met and that activities are carried out effectively
• Inspects dining room and storage areas to ensure compliance with health and safety regulations
• Purchases supplies, beverages and equipment as per the direction of the Restaurant GM and AGM
• Assists Restaurant GM and AGM in training staff
• Assists in conducting pre-shift, stand-up, monthly staff meetings
• Assists with administrative and operational duties as needed
• Documents, investigates, escalates and resolves all employee and guest incidents
• Performs other duties as required or assigned

QUALIFICATIONS
• 2+ years of supervisory experience in food service
• Strong understanding of steps of service
• Excellent communication and problem-solving skills
• Bachelor’s Degree or associate degree in Restaurant Management or Hospitality preferred
• Knowledge of Italian cuisine and beverage preferred

JOB REQUIREMENTS
• Availability to work onsite with a flexible schedule often including evenings, weekends and holidays
• Ability to lift up to 50 pounds
• Ability to exert well-paced mobility for up to 8 hours, including standing, walking, bending and squatting • Food Handler’s License preferred

BENEFITS AND PERKS
• Medical, Dental, Vision Insurance, RRSP
• Free staff lunch daily and discounts at Eataly
• Fun staff classes on products and Italian cuisine

Eataly is committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act. If contacted for an employment opportunity, please advise Human Resources if you require accommodation.