Job Title: Restaurant Manager – FOH with Sommelier Experience
Location: New York City
Employment Type: Full-Time

We are looking for several FOH hospitality professionals who ensure daily operational excellence and overall guest satisfaction. Responsibilities include:

Restaurant Operations & Team Leadership

• Manage and oversee day-to-day floor operations during service, ensuring smooth execution and guest satisfaction.

• Provide in-the-moment leadership and support to FOH staff during service (assign sections, monitor side work, uphold service standards, and maintain cleanliness).

• Lead pre-shift meetings and contribute to monthly staff training and development sessions.

• Create and manage staff schedules efficiently to align with labor budgets and business needs.

• Support hiring, onboarding, and performance evaluations for FOH staff.

• Foster a culture of hospitality, teamwork, and accountability across all service teams.

Guest Experience

• Resolve guest concerns with professionalism, warmth, and urgency to ensure a positive dining experience.

• Maintain a consistent presence on the floor to interact with guests and monitor service flow.

• Anticipate guest needs and exceed expectations through attention to detail and personalized service.

Wine & Beverage Expertise

• Leverage your sommelier knowledge to enhance the guest experience through wine education, pairing recommendations, and staff training.

• Collaborate with the beverage team to contribute to wine list development and inventory management.

• Conduct regular wine tastings and educational sessions for FOH team members.

• Assist in executing wine dinners, private tastings, and other special beverage-forward events.

Additional Responsibilities

• Maintain a high level of professionalism and communication across departments.

• Ensure compliance with health, safety, and sanitation regulations.

• Handle administrative tasks and reporting as needed.

• Be flexible and available to work nights, weekends, holidays, and varied shifts.

Please email your resume to [email protected] and reference Culinary Agents.