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Front of House Staff
Qiao Lin Hotpot Downtown
210 East Illinois Street, Chicago, IL
Qiao Lin Hotpot Downtown  hiring Front of House Staff in Chicago, IL

Qiao Lin Hotpot Downtown  hiring Front of House Staff in Chicago, IL

Front of House Staff

Qiao Lin Hotpot Downtown More Info

210 East Illinois Street, Chicago, IL
Full/Part Time • Hourly ($20.00 - $60.00) plus tips
Expires: Apr 12, 2026

2038 people viewed

Required Years of Experience

0-1 years


Job Details
The authentic Chinese hot pot restaurant, located at downtown Chicago Streeterville, is looking for passionate servers, host, buss boys and food runners to join us.


Server Responsibilities:

• Warmly welcome guests and provide recommendations from our menu.
• Take orders and ensure timely delivery of dishes and drinks.
• Maintain the inviting ambiance of our restaurant.
• Collaborate seamlessly with our kitchen team.
• Address guest inquiries and go the extra mile to ensure satisfaction.

Requirements:
  • Previous serving experience is valued but not required.
  • A warm and welcoming demeanor.
  • Effective communication and team-player mentality.
  • Availability for evening and weekend shifts.
  • Ability to thrive in a fast-paced environment with attention to detail.
  • Experience with Toast POS and Resy is a plus!

Host Responsibilty:

  • Be warm, knowledgeable and noticeably appreciative
  • Accommodate guests by making each individual feel welcome
  • Act professionally and always maintain composure 
  • Identify and report problems to management immediately 
  • Be aware of service flow, dining timing, and adjust for each guest’s individual needs 
  • Implement and follow steps of service

Busser/Runner Responsibilities:

  • Setting up tables with the appropriate mis en place (ketchup, salt pepper, HP and sugar bowl).
  • Making sure all stations are fully stocked and ready for service – maintain stations fully during service.
  • Setting up candles on the tables.
  • Detailing all tables before the start of service to ensure place settings are neat and organized.
  • Delivering bread and water to all tables in their assigned section, assisting other section when necessary.
  • Making sure the bread warmer is always organized and full.
  • Clearing tables between each course.
  • Clearing and re-setting tables for new guests.

Benefits:
• Competitive compensation plus generous tips.
• Opportunity to expand your knowledge of Chinese cuisine.
• Enjoy complimentary Chinese meals during your shifts.
• Opportunity for advancement and growth within the company
•  Health Insurance
•  401K
•  Paid vacations for full time employees

Compensation Details

Compensation: Hourly ($20.00 - $60.00) plus tips

Benefits & Perks: Health Insurance, Paid Time Off, 401k, Potential Bonuses, Dining Discounts


Required Skills

Warm and Welcoming Demeanor

Customer Service Orientation

Effective Communication

Problem Solving Skills

Team Player Mentality

Ability to Thrive in a Fast Paced Environment

Organizational Skills

Attention to Detail

Attention to Cleanliness and Hygiene

Experience With Toast Pos and Resy

Ability to Work Under Pressure

Knowledge of Chinese Cuisine

Experience With Toast POS and Resy is a Plus

Interpersonal Skills

Professionalism

Multitasking Abilities

Problem Solving

Knowledge of Dining Etiquette

Knowledge of Dining Timing

Team Collaboration

Proactive Problem Solving

Positive Attitude

Table Set Up and Clearing

Cultural Awareness of Chinese Cuisine

Time Management

Ability to follow instructions

Service Flow Management

Initiative

Adaptability

Dining Timing Adjustment

Customer Service

Table Detailing and Organization

Table setting and clearing

Clearing and Re Setting Tables Efficiently

Food and Beverage Knowledge

Read more



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Asian

Casual Dining, Fine Dining

Part of Qiao Lin Hotpot

First location is Located adjacent to 88 Marketplace, this contemporary, China-based chain is one of the best places to get your Chongqing-style hot pot fix. Choose from six broths—you can try up to three flavors in one pot—along with ingredients like Kobe beef, pork belly, lamb shoulder, jumbo scallops, prawns and more. A sauce bar lets you create the perfect dipping sauce for the meats and veggies, while matcha cake helps take the heat off at the end of the meal.

Kitchen HelperBusserFront Server