Front of House Staff

Seeking to hire for FOH positions:

• SERVERS
• BACKWAITER / BUSSER 
• FOOD RUNNER
• HOST

Cicala at The Divine Lorraine is an upscale Southern Italian restaurant with a focus on rustic, authentic cuisine presented in the elegant atmosphere of the historic Divine Lorraine Hotel. Led by respected James Beard nominated chef and owner Joe Cicala together with his wife Angela, a celebrated pastry chef in her own right and James Beard semifinalist. The varied regional dishes, award winning wine list, and the charming dining room adorned with family photos make for a showstopping impression of Southern Italy.

We are seeking a full/part-time back servers, waiters/busser, food runners and hosts. Must have availability on weekends if applying for back waiter/busser or food runner role. 

Experience with Italian cuisine preferred but not necessary. We are a fine dining establishment and are looking for poised and professional candidates with a background in upscale or high-end restaurant roles. 

Must have experience working in a restaurant with seated dining service (not fast casual, limited counter service, or quick order) and gracious hospitality. Applicants lacking adequate experience will not be considered. 

Please see other qualifications below. If you believe you'd be a good fit for our team, we encourage you to submit a cover letter with your application.

The preferred applicants will be:

• Outgoing and friendly, with a positive attitude
• Dependable, and hard-working with a willingness to learn
• Able to work within a team
• Professional in demeanor and manner
• Prepared to demonstrate fine dining etiquette & formal service styles as needed 
• Famiiliar with Toast POS, and/or Resy
• Part time, with availability on weekends
• RAMP certified
• ServSafe certified

Service Procedures

Ability to work in a fast paced environment

Fine Dining Service

Strong Communication Skills

High End Restaurant Service

Customer Service Orientation

Beer Knowledge

Attention to Detail

Wine Service

Adaptability

Regional Wine Knowledge - Italy

Team Collaboration

Food and Beverage Pairing

Time Management

Glassware Knowledge

Problem Solving Skills

Cocktail Making

Ability to follow instructions

Spirits Knowledge

Cultural Awareness of Southern Italian Cuisine

POS Systems

Professional Appearance

TIPS Certified

Ability to Handle Multiple Tasks

Food Running

Conflict Resolution skills

Bussing Tables

Ability to Learn Quickly

Hospitality Driven

Commitment to Quality Service