Service Manager

Lilia Ristorante, Chef Missy Robbins' wood-fired Italian restaurant seeks a dedicated Service Manager to join the team.  Our culture emphasizes mentorship, professional development, attention to detail, and commitment to teamwork.  If you are committed to providing sincere, fine-tuned hospitality along with a compassionate managerial style, we encourage you to apply!  Please include your cover letter and resume in the body of your email. We look forward to hearing from you. 

• Effective communication skills
• Fair and consistent management style
• A strong wine & spirit foundation
• Attention to detail
• Ability to adapt, “on the fly”, to difficult situations with patience and grace
• Forward-thinking mentality and willingness to contribute ideas
• Positive, supportive attitude
• Experience with Resy 
• Experience Making Schedules 

Key Responsibilities:

• Inspire, support, and direct Dining Room team members
• Lead with the Grovehouse values always in mind
• Promote internal growth and professional development for our team members - we want everyone to achieve their goals
• Prepare the dining room for service by publishing daily floor plans, menu printing, and preparing daily tip sheets
• Lead daily team pre-shifts - remember to MEE (motivate, educate, and engage)
• Support dining room team members during service - assist with steps of service, warmly and organically engage with guests, and make sure the team is safe and secure at all times
• Administrative tasks may include supply inventory, scheduling, guest satisfaction engagement, etc