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Service Manager
Lilia Ristorante
567 Union Ave, Brooklyn, NY 11222
Lilia Ristorante hiring Service Manager in New York, NY

Lilia Ristorante hiring Service Manager in New York, NY

Lilia RistoranteMore Info

Full Time • Salary ($65k - $80k) plus tips
Expires: Jun 18, 2025

268 people viewed

Required Years of Experience

2 years


Job Details

Lilia Ristorante, Chef Missy Robbins' wood-fired Italian restaurant seeks a dedicated Service Manager to join the team.  Our culture emphasizes mentorship, professional development, attention to detail, and commitment to teamwork.  If you are committed to providing sincere, fine-tuned hospitality along with a compassionate managerial style, we encourage you to apply!  Please include your cover letter and resume in the body of your email. We look forward to hearing from you. 


Requirements:
  • Effective communication skills
  • Fair and consistent management style
  • A strong wine & spirit foundation
  • Attention to detail
  • Ability to adapt, “on the fly”, to difficult situations with patience and grace
  • Forward-thinking mentality and willingness to contribute ideas
  • Positive, supportive attitude
  • Experience with Resy 
  • Experience Making Schedules 

Key Responsibilities:

  • Inspire, support, and direct Dining Room team members
  • Lead with the Grovehouse values always in mind
  • Promote internal growth and professional development for our team members - we want everyone to achieve their goals
  • Prepare the dining room for service by publishing daily floor plans, menu printing, and preparing daily tip sheets
  • Lead daily team pre-shifts - remember to MEE (motivate, educate, and engage)
  • Support dining room team members during service - assist with steps of service, warmly and organically engage with guests, and make sure the team is safe and secure at all times
  • Administrative tasks may include supply inventory, scheduling, guest satisfaction engagement, etc

Equal Employment Opportunity: Grovehouse does not discriminate in employment based on race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor. Grovehouse is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, contact the business at [email protected].

Compensation Details

Compensation: Salary ($65,000.00 - $80,000.00) plus tips

Benefits & Perks: Health Insurance, Dental Insurance, Vision Insurance, Paid Time Off, 401k, Dining Discounts


Required Skills

Service Procedures

Leadership

Effective Communication Skills

Mentorship

Beer Knowledge

Teamwork

Fair and Consistent Management Style

Problem Solving

Wine Service

Strong Wine & Spirit Foundation

Organizational Skills

Coffee Knowledge

Time Management

Attention to Detail

Conflict Resolution

Creativity

Ability to Adapt to Difficult Situations with Patience and Grace

Empathy

Cocktail Making

Adaptability

Forward Thinking Mentality

motivational skills

Customer Service

Engagement

Positive, Supportive Attitude

Attention to Guest Satisfaction

Fine Dining Service

Administrative Skills

experience with Resy

High Volume Service

Experience Making Schedules

Food and Beverage Pairing

Food Preparation

Food Safety Knowledge

Glassware Knowledge

Office Suite Software

POS Systems

Regional Wine Knowledge - Italy

Reservation Management Platforms

Spirits Knowledge

Team Development

Staff Management of up to 75

Vendor Management

Website Design / Management

Wine Knowledge

Writing

Read more


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Italian

Casual Dining, Fine Dining

Part of Grovehouse

Lilia brings the best of Italy to Williamsburg where wood-fired seafood, hand crafted pastas, classic Italian cocktails and warm hospitality come together to create a casual dining experience.

Awards
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