Required Years of Experience
2 years
Job Details
Lilia Ristorante, Chef Missy Robbins' wood-fired Italian restaurant seeks a dedicated Service Manager to join the team. Our culture emphasizes mentorship, professional development, attention to detail, and commitment to teamwork. If you are committed to providing sincere, fine-tuned hospitality along with a compassionate managerial style, we encourage you to apply! Please include your cover letter and resume in the body of your email. We look forward to hearing from you.
Requirements:
- Effective communication skills
- Fair and consistent management style
- A strong wine & spirit foundation
- Attention to detail
- Ability to adapt, “on the fly”, to difficult situations with patience and grace
- Forward-thinking mentality and willingness to contribute ideas
- Positive, supportive attitude
- Experience with Resy
- Experience Making Schedules
Key Responsibilities:
- Inspire, support, and direct Dining Room team members
- Lead with the Grovehouse values always in mind
- Promote internal growth and professional development for our team members - we want everyone to achieve their goals
- Prepare the dining room for service by publishing daily floor plans, menu printing, and preparing daily tip sheets
- Lead daily team pre-shifts - remember to MEE (motivate, educate, and engage)
- Support dining room team members during service - assist with steps of service, warmly and organically engage with guests, and make sure the team is safe and secure at all times
- Administrative tasks may include supply inventory, scheduling, guest satisfaction engagement, etc
Compensation Details
Compensation: Salary ($65,000.00 - $80,000.00) plus tips
Benefits & Perks: Health Insurance, Dental Insurance, Vision Insurance, Paid Time Off, 401k, Dining Discounts
Required Skills
Service Procedures
Leadership
Effective Communication Skills
Mentorship
Beer Knowledge
Teamwork
Fair and Consistent Management Style
Problem Solving
Read more
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Italian
Casual Dining, Fine Dining
Part of Grovehouse
Lilia brings the best of Italy to Williamsburg where wood-fired seafood, hand crafted pastas, classic Italian cocktails and warm hospitality come together to create a casual dining experience.
Awards





Leadership
Chef/Owner