Required Years of Experience
2 years
Job Details
Keepers is an all-day eatery designed for seamless transitions—from morning coffee to lunch meetings, intimate dinners, and private gatherings. Thoughtfully curated art, striking design, and warm hospitality set the stage for a dining experience that is both elevated and inviting. With a menu that highlights seasonal ingredients and timeless flavors, Keepers offers a sense of place and occasion at any hour. Located in Harrison, New Jersey.
Summary of Position:
In the absence of the manager, the shift leader effectively leads the team to execute great guest service and follows operating policies and procedures.
Key Responsibilities:
Lead team members on shifts, including assigning tasks (cleaning, line duties, opening/closing duties), providing feedback and training
- Support appropriate personnel policies, labor laws and safety procedures
- Ensure all security procedures are executed (safe procedures, open/close procedures etc.)
- Transition into opening/closing duties
- Make guests really happy by providing great guest service
- Resolve guest complaints/issues
- Lead team members to open, transition, and close shifts
- Manage and organize the line and delegate duties to team members
- Know and uphold standards for product quality
- Work the line as needed
- Execute and support all food safety requirements and practice
- Control food costs, labor, waste, and cash on the shift
- Count cash drawers and follow proper daily cash handling procedures
Qualifications:
- Great communication skills to communicate effectively with guests and co-workers; bi-lingual skills a plus
- Must have a positive attitude and ethics which support our values and culture
- Must be a strong team player
- Ability to train and coach others
- Minimum of 2 years experience
Compensation Details
Compensation: Hourly ($18.00)
Benefits & Perks: Health Insurance, Dental Insurance, Dining Discounts
Required Skills
Leadership
Conflict Resolution
Customer Service Orientation
Team Management
Task Delegation
Training and Development
Adherence to Safety Standards
Operational Efficiency
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Part of Episcope Hospitality
Keepers is an all-day eatery designed for seamless transitions—from morning coffee to lunch meetings, intimate dinners, and private gatherings. Thoughtfully curated art, striking design, and warm hospitality set the stage for a dining experience that is both elevated and inviting. With a menu that highlights seasonal ingredients and timeless flavors, Keepers offers a sense of place and occasion at any hour.
WHO WE ARE
In 2024, we rebranded from DMK Restaurants to Episcope Hospitality to reflect our ongoing evolution. Our national portfolio of food, beverage, and experiential brands is driven by a culture of diverse thinking, shared wisdom, and love.
Episcope is led by David Morton, whose family has been operating restaurants across the country for generations. In 2009, he started DMK Restaurants with a desire to merge the quality of fine dining with the fun of casual dining. Since then, his thought leadership has inspired partnerships with many of America’s top brands and institutions.
WHAT WE DO
We create, invent, guide, design, build, collaborate, strategize, and execute.
As a company, Episcope Hospitality remains on the path of developing new, hospitality-driven experiences through a variety of uniquely developed lenses. From our widely followed work in commercial real estate, to hotels and residential developments, we continue to lead in a niche that is transforming the face of urban and residential communities across the country.
WHY EPISCOPE
The episcope was a revolutionary 18th century technology that, for the first time, enabled opaque images to be projected on a wall. This device drove innumerable future technologies while literally changing the way people saw their environment. Our growth has always been predicated on new ways of seeing, from concepts to business models.
