About the Role
The Office Admin role at Redwood Hospitality provides essential operational and administrative assistance across all existing locations — Place des Fêtes, Cafe Mado, Laurel Bakery, as well as the upcoming locations. This role ensures consistent execution of company processes, maintains clean systems, and removes repetitive administrative burdens from management teams so they can focus on leadership, hospitality, and driving sales.
This is a detail-oriented, systems-driven role that touches HR, Payroll, Accounting, Vendor Management, and Digital Operations.
Responsibilities HR & People Operations
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Manage onboarding paperwork and HR packet processing
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Maintain accurate staff contact lists across all locations
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Create and deactivate staff emails, Drive access, and payroll profiles
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Respond to unemployment claims and W2 requests
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Maintain clean HR filing systems and SOPs
Payroll & Cash Management
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Review timecards weekly for errors ahead of manager approval
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Pre-audit for OT, missed punches, and tip distribution accuracy
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Prepare payroll submission spreadsheets for manager review
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Manage weekly cash collection, scanning, and organization across all locations
Vendor & Accounting Support
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Upload, organize, and track invoices in shared drives
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Maintain vendor contact lists and accounting info
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Assist with petty cash reconciliation and staff reimbursement tracking
General Administrative Support
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Open and process physical mail across all locations
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Manage uniform inventory and ordering
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Maintain storage unit organization and inventory
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Prepare reporting spreadsheets (sales, labor, inventory entry) for management meetings
Reporting Structure
Reports to: Partner (Steve Wong) and Director of Operations (Kaitlin Marron)
Check-ins: Weekly one-on-one
Tools: Google Drive, Toast, EOTG, Slack, Google Sheets (optional for task tracking)
