About Cuerno New York
CUERNO is redefining the Mexican culinary experience in New York. As the first Mexican steakhouse in the city, we’re proud to honor our culinary heritage while pushing the boundaries of innovation. We're building something extraordinary—a movement to elevate Mexican cuisine and hospitality to its rightful place on the global stage. If you're passionate, driven, and ready to make history, we want you on our team.
Why Work at CUERNO?
- Authentic Experience: Be part of a team that brings the richness of Mexico’s culinary traditions to the New York dining scene.
- Growth & Opportunity: We offer career development, continuous training, and recognition for hard work.
- Exceptional Culinary Standards: Join us in crafting “el sabor más chingón”—flavors that go beyond expectations.
- A Shared Dream: Help us build a globally recognized icon, with the potential to achieve Michelin-star recognition.
- Cultural Pride: Work at a restaurant that honors Mexican roots while innovating and setting new standards for excellence.
About the Role
We are seeking a passionate and customer-focused Server to provide an exceptional dining experience for our guests. This role requires team collaboration, strong communication skills, and a commitment to maintaining Cuerno’s standards of excellence.
We offer a collaborative and inclusive work environment, and opportunities for growth within our organization. If you have a passion for hospitality and enjoy working in a fast-paced, team-oriented environment, we would love to hear from you!
Key Responsibilities
- Deliver exceptional customer service with attentiveness to guest needs.
- Offer detailed explanations of menu items and ingredients.
- Recommend dishes and pairings to enhance the dining experience.
- Maintain comprehensive menu knowledge, including ingredients, descriptions, allergens, and modifications.
- Ensure all orders are placed promptly and accurately.
- Execute the steps of service to create a seamless and memorable dining experience.
- Maintain clear and proactive communication with all team members throughout service.
Qualifications
- Minimum of 2+ years previous experience as a Server.
- Prior Fine Dining and Mexican Restaurant experience a plus.
- Proficiency in Toast POS system.
- Knowledge of Mexican wine and/or agave spirits a plus.
- Strong understanding of restaurant etiquette and sequence of service.
- Knowledge of health and safety regulations, including allergy protocols.
- Exceptional customer service and problem-solving skills.
- Ability to thrive in a fast-paced, team-oriented environment.
- Flexibility in work hours, including nights, weekends, and holidays.
Physical Requirements
- Ability to work standing and walking for extended periods of time.
- Ability to move and lift items up to 40 lbs as needed.
Compensation, Benefits & Perks
- Compensation: Hourly minimum wage plus tips
- Medical, Dental, and Vision Insurance
- Employee Discounts
This job description is intended to outline the general nature and responsibilities of the role. Duties and responsibilities may evolve based on business needs, and management reserves the right to modify job duties as necessary.
Cuerno New York is an equal opportunity employer committed to fostering an inclusive work environment. We do not discriminate against any applicant on the basis of race, color, religion, national origin, age, sex, disability status, veteran status, sexual orientation, gender identity or any other status protected by federal, state or local laws.
