Apply here or email us at:
[email protected]

🍰 Now Hiring: General Manager
Growing Bakery Brand – New York City
📍 Locations: Chelsea
💼 Full-Time
🗓️ Schedule: Tuesday–Saturday | 50–55 Hours/Week

Be the Heart of a Beloved NYC Bakery

A well-established and growing New York City bakery, known for its creative take on classic American treats, is seeking a General Manager to help lead its next exciting chapter. With over 15 years of success at its original location and a newly opened second storefront and production hub, this is a unique opportunity to join a passionate, expanding team.

We’re looking for a warm, experienced, and highly organized hospitality leader who thrives in fast-paced, guest-focused environments and enjoys being part of a close-knit, values-driven company.

🧁 About the Role

The General Manager will oversee daily operations across two NYC locations: a high-traffic retail storefront and a new production kitchen with an additional retail space. This role will serve as the key connection between multiple departments:

• Front-of-House (FOH)

• Kitchen & Pastry

• Cake Decorating

• Client Services & Office/Consulting Support

The GM will report directly to ownership and collaborate closely on strategy, hiring, growth planning, and special projects. This is a hands-on role for someone who brings energy, empathy, and a strong command of people, product, and process.

📌 Responsibilities

• Oversee and coordinate daily operations at both bakery locations

• Manage and support department heads across all teams

• Collaborate on staffing plans, hiring, onboarding, and training

• Develop systems to improve team communication, workflow, scheduling, and service standards

• Maintain vendor relationships and oversee purchasing

• Lead by example — ensuring professionalism, hospitality, and operational excellence

• Handle scheduling, inventory, supply orders, and health/safety compliance

• Participate in seasonal activations, internal culture building, and strategic planning

✅ What We’re Looking For

• 5+ years of experience in a GM or senior operations role within food service, bakery, or café

• Strong leadership skills with a proven track record of motivating and retaining staff

• Highly organized, detail-oriented, and solutions-focused

• Comfortable working closely with ownership and collaborating across departments

• Experience with vendor management, scheduling, and interdepartmental coordination

• Passion for hospitality, a love for sweets, and a team-first mindset

🕒 Schedule & Expectations

• Full-time | 50–55 hours per week

• Preferred schedule: Tuesday–Saturday with two consecutive days off

• Typical working hours: 9am–5/6pm

• Flexibility is key — both locations operate 7 days a week

💵 Compensation & Benefits

• Base Salary: $90,000–$105,000

• Bonus: Up to 10% in the first year based on performance

• Benefits Include:

  • Health & Dental Insurance (50% employer contribution after 60 days)

  • 2 Weeks PTO in Year One

  • Commuter Benefits Program

  • Supportive ownership and collaborative team culture

  • The opportunity to grow with a beloved NYC bakery brand

Apply here or email us at:
[email protected]