OVERVIEW 

The Server Assistant with F&B 575 at Aman New York maintains all dining room environment and equipment ensuring, assists servers, anticipates guests’ needs and addresses them accordingly. 

KEY RESPONSIBILITIES 

• Check assigned station before, during and after shift for proper set up and 

cleanliness 

• Responsible for the completion of designated side work checklists (both opening and  

closing) 

• Responsible for keeping the dining room floors free of debris and spilled liquids 

• Bus tables and re-set tables for the next guest. Pick-up clean linen for service and  

drop off soiled linen for washing to determined area 

• Always provide excellent service to all our guests 

• Assist guests courteously and efficiently 

• Maintain the cleanliness of the dining room and station at all times 

• Keep chairs and banquettes clean and clear of debris 

• Handle customer requests in a timely manner 

• Set up side station with water pitchers, etc. as established in the side work sheet 

• Follow the cleaning program for the restaurant established in the side work sheet 

• Upkeep and clear tables between courses throughout the meal 

• Delivery of food from kitchen to guest’s tables, including tray service 

• Assist in setting up tables according to floor plan 

• Anticipate guest needs, as to where guests will never have to ask for anything 

• Attend all food and beverage training classes when requested 

• Wish every guest a warm farewell and thank them for coming 

• Must be aware at all times what type of water each guest in their station is drinking 

• Make coffee, tea, and hot beverages for guests 

• Place all to go food in appropriate containers 

• Attend daily pre meal/communication meeting 

• Attend monthly department meeting 

• Communicate with all servers and server assistants in a professional manner 

• All other responsibilities assigned by Management 

REQUIRED EXPERIENCE AND QUALIFICATIONS 

• Reading, writing and oral proficiency in the English language 

• Willing to work a flexible schedule and holidays 

• Be a self-motivator and motivator of others 

• Work in a safe, prudent, and organized manner 

• Have good knowledge of food and beverage preparations 

• Be able to relate to all levels of guests and management 

• Have the ability to handle multiple tasks at one time 

• Have excellent communication and organization skills 

• Maintain a clean and healthy personal hygiene and grooming 

• Be able to consistently delight and satisfy our guest 

• Have the ability to handle guest requests in a detailed manner 

• TIPS and ServSafe Certified 

• Must be comfortable with exposure to the elements, as some duties may require outdoor work or exposure to varying weather conditions. 

• Ability to carry, push, and pull heavy loads up to 50 lbs; standing, bending and lifting will be required. 

• Ability to stand for extended periods of time.