Required Years of Experience
1 year
Job Details
Alinea is looking for a full-time Host to join our team! Host is an important part of the team, ensuring each guest has a positive and welcome first impression to their dining experience. This is a full time position, paid hourly, and candidates must be willing to work 40+ hours, 5 days a week.
A concept founded by Chef Grant Achatz and Nick Kokonas, Alinea has been globally praised for its molecular gastronomy techniques and innovative approach to modernist cuisine, pushing boundaries in a multi-sensory dining experience. It is one of only 13 restaurants in the U.S. to earn the coveted Michelin 3-Star rating. It has also been named the Best Restaurant in the World by Elite Traveler, the Best Restaurant in North America by The World’s 50 Best Restaurants, and the Best Restaurant in the U.S. by Gourmet and Business Insider. Driven by the notion of doing the unexpected, guests can be assured to leave the dining room feeling inspired.
Responsibilities
- Maintains expert level knowledge of all reservations, People of Note (PON), dietary restrictions, and guest requests for each service
- Greets guests and maintains welcoming atmosphere at the entrance
- Recognizes and welcomes regulars and PONs
- Anticipates guest needs and respond promptly
- Accommodates all requests for information courteously
- Organizes and maintains secure storage of guest items
- Returns guest items according to established policies and procedures
- Communicates PON arrivals and special requests to management
- Responds to guest concerns with professionalism
Requirements
- Unprecedented work ethic
- 1 or more years experience as a host or related experience
- Ability to work in a fast-paced, chef-driven environment
- High attention to detail
- Strong communication skills
- Ability to work collaboratively as part of a team
- Thinks clearly, quickly, and maintains concentration during high pressure situations
- Experience with Tock a plus
Physical Requirements
- Must be able to work on your feet for at least 8 hours
- Must be able to move, pull or lift at least 35 pounds
- Must be able to climb stairs multiple times per shift
Benefits
- Competitive hourly wage at $21.00 - $21.50/hour
- Medical, vision, dental and life benefits available on the 1st month following full-time employment
- 50% company contribution to single HMO during the first 2 years of full-time employment, 100% contribution available after 2 years
- Paid time off
- 401(K) with a company match of up to 4% of deferred earnings
- CTA/Ventra discount available after 1 month of full-time employment
- Employee Dining Discount, 20% to any Alinea Group restaurant
- Referral Bonus Program available
The Alinea Group is an equal opportunity employer. We value diversity in gender, race, ethnicity, sexual orientation, gender identity, disability, religion, age, veteran status, life experiences and ideas. We are committed to providing equal employment opportunities and strive to provide an inclusive culture that embraces diversity.
Must be eligible to legally work in the United States. We use E-Verify.
Compensation Details
Compensation: Hourly ($21.00 - $21.50)
Benefits & Perks: Health Insurance, Dental Insurance, Vision Insurance, Paid Time Off, 401k, Commuter Benefits, Potential Bonuses, Dining Discounts
Required Skills
Customer Service
Customer Service Orientation
Customer Service Skills
Problem Solving Skills
Expert Level Knowledge of Reservations, People of Note (Pon), Dietary Restrictions, and Guest Requests
Time Management Skills
High Volume Service
Adaptability
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Part of The Alinea Group
Alinea was founded in 2005 by Chef Grant Achatz and Nick Kokonas.
Featuring a single, seasonally driven tasting menu of between 18 and 22 courses, the experience of dining at Alinea is not only delicious, but also fun, emotional, and provocative.
Alinea has been universally praised for its innovative approach to modernist cuisine. It has three times been named the Best Restaurant in America and is the only restaurant in Chicago, and one of only 12 in the U.S., to earn the coveted Michelin 3-Star rating. It has also won the James Beard Award for Best Service in the United States.
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