Job Details
We’re looking for a passionate team player with extensive craft cocktail knowledge and high volume experience who exemplifies our hospitality standards by delivering a high quality experience.
Key Responsibilities
- Meet Sweet Linda hospitality standards by providing prompt, warm service to all guests
- Demonstrate mastery of cocktail program during service with speed and consistency
- Ensure constant communication with staff, management and kitchen to anticipate guests needs and ensure efficient service
- Organize orders, manage cash and credit card transactions. Demonstrate speed and accuracy when using the POS system during service
- Support daily batches and prep as needed to ensure successful service for all bartenders
- Maintain cleanliness and functionality of bar area and equipment
- Communicate with Head Bartender to ensure all guests needs are met and team is set up for success before, during and after service
- Be aware of service flow, dining timing, and adjust for each guest’s individual needs
- Manage bar guests with the utmost attention to detail
- Properly carry out restaurant standards, procedures and uphold policies
- Attend monthly spirits and service training and/or bar meetings
- Demonstrate knowledge of Department of Health (DOH) standards and act as part of front of house team to maintain space and service stations accordingly
- Maintain a working knowledge of all menu items offered in the restaurant, including basic ingredients, allergens, techniques, etc.
Key Requirements
- 2+ years experience as a bartender at a New York fine dining restaurant or high volume craft cocktail bar with a track record of providing excellent customer service
- Strong spirits knowledge and craft cocktail experience
- Valid Food Handler’s Certification
- Experience with Resy + Toast strongly preferred
- Understanding of basic financial principles and the ability to analyze sales data
- Strong verbal communication and interpersonal skills
- Adaptability and creative problem solving in a constantly evolving environment
- Passion for hospitality and collaboration
- Ability to remain calm under pressure and resolve guest conflict
- Ability to receive feedback in a positive manner and implement necessary changes
- Self-motivated, detail oriented, and results driven
- Flexible late night, weekend and holiday availability per needs of the business
Required Skills
Extensive craft cocktail knowledge
High Volume Experience
Hospitality standards
Prompt and Warm Service
Speed and Consistency in Cocktail Program
Communication With Staff, Management, and Kitchen
Organizational Skills for Orders and Transactions
Toast POS system proficiency
Preparation and Batch Skills
Cleanliness and Maintenance of Bar Area
Attention to Detail
Service Flow Management
Training in Spirits and Service
Knowledge of DOH Standards
Menu Knowledge
Excellent Customer Service
Strong Spirits Knowledge
Valid Food Handler’s Certification
Experience With Resy + Toast Preferred
Financial Analysis Skills
Verbal Communication
Problem Solving Skills
Passion for hospitality
Calm Under Pressure
Conflict Resolution
Receptiveness to Feedback
self motivation
Detail Oriented
Results Driven
Flexible availability
