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Required Years of Experience
2 years
Job Details
Key Responsibilities:
- Greeting Guests: Create a warm and welcoming atmosphere by greeting guests as they enter the restaurant.
- Managing Reservations: Manage Resy OS. Handle incoming phone calls and reservations, confirm existing bookings, and make necessary adjustments.
- Managing Waitlist: Effectively manage the waitlist, communicating wait times accurately and efficiently.
- Seating Guests: Direct guests to their tables, ensuring efficient and organized seating arrangements.
- Ensuring a Positive Experience: Address guest needs and concerns promptly and professionally, contributing to a positive dining experience.
- Distributing Menus: Provide menus to guests upon being seated.
- Coordination: coordinate with other staff members (servers, bartenders, etc.) to ensure a smooth flow of service - timing/pacing of guests and bussing cups and glasses to quickly turn tables
- Table Maintenance: Ensure tables, bar, and lounge areas are clean and ready for guests.
- Other Duties: handle to-go orders or other duties as assigned.
Compensation Details
Compensation: Hourly ($18.00 - $20.00) plus tips
Required Skills
Customer Service
Friendly Personality
Organized
Team Oriented
Quick Thinking
Working Quickly
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