AM Server

At Ama, the AM Server role is more than job role — it’s the pulse of our caffè. Various positions for the role including caffè/counter service, barista & table service. This position blends the precision and artistry of a barista with the grace, warmth, and acumen of a seasoned server (who enjoys working in the morning & daytime). Our AM team members are important guides between our guests and our mission of intentional nourishment, regenerative dining, and sustainable hospitality.

Key Responsibilities

• Guest Engagement & Storytelling

  • Greet guests warmly and set the tone for a relaxed, intentional dining experience.

  • Share the sourcing, craftsmanship, and sustainability stories behind our menu.

  • Tailor recommendations to enhance guest satisfaction and increase check averages.

• Barista & Beverage Mastery

  • Prepare all espresso and coffee beverages to Ama standards — balancing speed, precision, and artistry.

  • Maintain expert knowledge of coffee origins, flavor profiles, and brewing techniques.

  • Anticipate peak periods and prepare mise en place to handle volume without compromising quality.

• Caffè & Counter Service

  • Manage counter orders with the same care and depth of knowledge as table service.

  • Execute smooth transitions between counter and floor service during high-traffic moments.

  • Maintain an organized, guest-friendly caffè display and retail space.

• Financial Awareness & Sales Performance

  • Understand daily and weekly sales goals and actively work toward achieving them.

  • Upsell thoughtfully, pairing beverages, dishes, and retail items to maximize revenue.

  • Contribute to waste reduction and efficiency by following purchasing, prep, and preservation standards.

• Operational & Team Excellence

  • Arrive prepared, with all service and barista stations set and ready for the day’s first guest.

  • Communicate with kitchen and FOH teams to ensure accuracy and speed.

  • Support private events, tastings, and specialty service moments that grow Ama’s brand and revenue.

Qualifications & Experience

• Experience: 1+ year in a full-service or fine-casual dining environment preferred; barista experience highly valued.

• Skills: Strong verbal communication, guest connection, multitasking under pressure, and product knowledge.

• Values: Passion for sustainability, non-partisan wellness, and holistic well-being.

• Mindset: Proactive problem-solver, adaptable team player, and financially aware contributor.

Why This Role Matters

This role is the daily ambassador of Ama’s mission. Every coffee you serve, every table you touch, and every story you tell shapes guest loyalty, brand perception, and our shared financial success. As the heart of the caffè, your work not only drives revenue but also sets the cultural tone for the entire house.