Server

HARTA - BAR HARTA WINE TERRACE - BAR CIMA - TACALLE

Located steps from Bryant Park in the heart of New York City, HARTA, BAR HARTA WINE TERRACE, BAR CIMA, and TACALLE are immersive escapes within The Grayson Hotel that come together to create an approachable and elegant atmosphere offering both indoor and outdoor experiences. Our menus feature dishes prepared with locally sourced ingredients and flavors spanning the Western Mediterranean and beyond.  Bar HARTA, a second-floor, al fresco wine terrace was inspired by the convivial wine culture of the Western Mediterranean - Spain, France, Italy - with over a dozen wines on tap and a menu of sparkling cocktails for easy, spring and summer sipping! On the rooftop, BAR CIMA welcomes guests into an intimate lounge with elevated cocktail service and breathtaking views of New York City's Empire State Building. From tacos and street snacks to Cervezas and Margaritas, Tacalle's food truck serves a taste of Mexico City in our taco garden or take your order to-go!

Summary: The Server is responsible for delivering exceptional service and ensuring a positive dining experience for guests. This role involves taking orders, serving food and beverages, and maintaining a friendly and efficient service flow.

Responsibilities:

• Ensure an exceptional dining experience by following the Company's standard of service.
• Take and relay orders with accuracy and attention to detail.
• Demonstrate a thorough understanding of the menu, including specials and beverage offerings.
• Offer recommendations and answer any questions regarding specific menu items.
• Input orders accurately into the POS system and ensure timely delivery of orders to the guest's table.
• Set and clear tables in accordance with restaurant standards.
• Monitor dining area for cleanliness and appearance.
• Collaborate with kitchen staff to ensure order accuracy and efficient delivery.
• Communicate effectively with fellow servers and support staff.
• Promote specials and suggest upgrades to enhance the dining experience.
• Work cohesively with kitchen staff, management, and fellow staff members and assist during peaks times as needed,
• Follow all company policies, procedures, and health and safety guidelines.
• Adhere to alcohol service regulations and age verification.
• Address guest concerns or issues promptly and professionally.

 Must Haves:

• Previous experience as a server in a restaurant setting.
• Knowledge of POS
• Knowledge of basic food safety and health regulations
• Customer-centric
• Ability to work flexible hours, including evenings, weekends, and holidays.

Physical Requirements:

• Ability to stand, walk, and carry trays for extended periods.
• Lift and carry items weighing up to 25 pounds.
• Ability to work in a high demand and faced paced work environment.

Employment Transparency

It is the Company’s policy to provide equal employment opportunities to all employees and applicants without regard to race, color, ethnicity, gender, age, religion, creed, national origin, sexual orientation, gender identity, marital status, citizenship, genetic information, veteran status, disability, or any other basis prohibited by applicable federal, state, or local law.

This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

The employer will make reasonable accommodations in compliance with the American with Disabilities Act of 1990. The job description will be reviewed periodically as duties and responsibilities change with business necessity. Essential and other job functions are subject to modification. Reasonable accommodations may be provided to enable individuals with disabilities to perform the essential functions. 

In compliance with the current Americans with Disabilities Act and state and local laws, if you have a disability and would like to request an accommodation to apply for a position, please contact Human Resources.