Upstream is an ever-growing hospitality group that has a wide variety of tastes with a common theme holding them all together: creativity, progression, and originality. When going against the current (upstream) you set yourself apart from the rest, and that is what we strive to do in the most positive way.
We’re looking for Assistant General Managers who are passionate about leading teams, delivering exceptional guest experiences, and growing their careers with us.
Who You Are
You take pride in delivering memorable guest experiences, supporting your team, and executing at a high level every day.
- You lead by example and inspire those around you.
- You thrive in a fast-paced, high-energy environment.
- You understand that hospitality is about making people feel valued.
- You take ownership, stay calm under pressure, and solve problems proactively.
- You love being part of a team that supports and elevates one another.
- Embrace Change & Growth – Work with leadership to build scalable processes, knowing that our systems and structure will evolve as we grow
What You’ll Do
As an AGM, you’ll play a vital role in ensuring your restaurant runs smoothly, efficiently, and with an unwavering commitment to hospitality. You’ll support the General Manager in leading a high-performing team and ensuring Tap Room’s standards and guest experience are consistently met.
- Win the Guest Experience – Ensure every guest leaves happy and eager to return.
- Lead & Support Your Team – Train, mentor, and motivate a strong, high-performing staff.
- Uphold Standards & Systems – Execute established policies and procedures to maintain excellence.
- Be Hands-On & Engaged – Lead from the floor, working side by side with your team.
- Foster Strong Communication – Act as the bridge between Front of House (FOH) and Back of House (BOH) teams to ensure seamless service, efficient operations, and a cohesive team environment.
- Manage Daily Operations – Oversee service, food quality, cleanliness, and efficiency
- Take Ownership of Your Role – Support the GM in driving the restaurant’s success.
What we’ll need from you
- Required Experience – At least 1-2 years of restaurant management experience in a high-volume, full-service environment.
- Certifications – Valid TIPS Certification and Food Handler’s Permit (or willingness to obtain).
- Physical Requirements – Ability to lift up to 50 lbs and remain on your feet for extended periods.
- Availability – Ability to work nights, weekends, and holidays as needed.
- Mindset – A genuine love for hospitality and leadership—this isn’t just a job; it’s a passion.
Why Join Upstream Hospitality?
At Upstream Hospitality, we’re more than a company—we’re a team committed to redefining hospitality, creating exceptional experiences, and building real career growth for our people.
When you join us, you can expect:
- Competitive pay with opportunities for advancement
- Paid Time Off
- Sick Leave
- Health benefits for full-time team members
- 401(k) Employee Retirement Plan with Matching
- A supportive, team-focused culture
- Team member recognition programs that celebrate your contributions
- Team member employee dining discounts