A General Manager will uphold the quality of food, beverage and service and work in cooperation with the culinary team to ensure efficient restaurant operations.

This position requires availability on weekends and holidays.

Key Focus

• Oversee food and beverage operations to ensure quality of service, food, and beverage.
• Lead and manage Front of House team to uphold the standards of service.
• Ensure guests have an enjoyable dining experience as well as build guest relationship for repeat guests.
• Serve as a role model and set a positive example in all aspects of the business.

Personnel Management

• Accomplish human resource objectives by recruiting, selecting, orienting, training, assigning, scheduling, coaching, counseling and disciplining hourly team.
• Develop and mentor team through clear communication, constructive feedback, and performance reviews.
• Create an environment for the team that align with the company culture through constant communication and reinforcement in order to increase staff retention.
• Serve as a role model and set a positive example in all aspects of the business.
• Motivate employees and utilize leadership skills through ongoing culinary, beverage, and service training and development.
• Provide direction, instruction, and education to all Front of House team.

 Guest Service

• Ensure all guests consistently receive courteous and efficient service from all team members.
• Respond positively and promptly to customer concerns and complaints.
• Maintain guest satisfaction by monitoring, evaluating and auditing food, beverage and service offerings to initiate improvements.
• Build and develop relationships with repeat guests.

 Service Standards

• Act as part of the team to maintain the high standards of cleanliness and appearance throughout all areas of the restaurant.
• Know and follow all Department of Health (DOH) standards. 

Company Values

• Act as an ambassador of the company values.
• Understand that we require a positive and respectful attitude in the workplace.
• Understand and follow company’s values of respect, excellence, and resilience. 

Benefits

• Medical, Dental and Vision Insurance 
• Robust Personal Paid Time Off
• Discounted Gym Membership
• Employee Wellness Program 
• Potential Bonuses
• Dining Discounts
• Commuter Benefits 

Physical Demands

• The physical demands for this position are seeing, hearing, speaking, reaching, lifting up to 25 pounds, occasionally lifting up to 50 pounds, standing for long periods, bending, and moving intermittently during working hours.

NOTE: JOB DESCRIPTION IS SUBJECT TO CHANGE BASED ON BUSINESS NECESSITY.

The job description isn’t meant to be complete list of your qualifications or all the things you’ll do.

EQUAL OPPORTUNITY EMPLOYER

Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.