Required Years of Experience
3 years
Job Details
We are seeking a Captain/Lead Server to become an integral part of our team!
General Duties and Responsibilities
- Monitor servers and support staff adherence to all service standards.
- Supervise service of guests.
- Assist manager to ensure service standards and protocols are met by staff at all times.
- Check restaurant for cleanliness and set up.
- Communicate daily with restaurant manager with regard to special events, house counts, etc.
- Assist restaurant manager in conducting menu classes and tastings, pre-shift direction.
- Communicate both verbally and in writing through 7-shifts, to provide clear direction to staff.
- Some captain and server scheduling responsibilities.
- Perform any other job related duties as assigned.
Experience and Requirements
- 3+ years of experience in an upscale, fine dining restaurant providing high-quality service.
- Great communication skills and ability to create positive personal interactions.
- A genuine eagerness to provide exceptional hospitality to all guests.
- Ability to verbalize the food and beverage menu exhibiting thorough product knowledge.
- Strong work ethic, reliability, and punctuality.
- Prior experience using a Toast POS system and cash handling.
- Fine knowledge of wine, spirits, beer and cocktails.
- Organized, professional demeanor, and able to direct a small team of servers.
- Constant learner, coachable and willing to grow.
- A strong desire to be a part of a dynamic team.
Compensation Details
Compensation: Hourly ($14.00) plus tips
Benefits & Perks: Health Insurance, Potential Bonuses, Dining Discounts, Sign in bonus after first 90 days with a performance review. (Bonus based on candidates experience and performance)
Required Skills
Leadership
Team Management
Attention to Detail
Effective Communication
Customer Service Orientation
Problem Solving
Adaptability
Time Management
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Part of Residents Cafe & River Club DC
From mezze style plates, to rich aromatic entrees, to craft cocktails, every sip and bite is prepared with meticulous attention to detail and with the finest ingredients.
River Club is designed for comfortable elegance with completely custom furniture and bespoke design elements. Whether you're relaxing at the bar, enjoying dinner, or hosting a private event, River Club offers an unforgettable experience in DC.