Assistant General Manager

·         Jointly responsible and accountable for the financial performance of the restaurant by driving sales and controlling cost of goods with the senior management team

·         Target areas of excess cost; Work with the senior management team to maximize profitability through targeted, organized approach

·         Ensure proper team member coverage per the needs of the business while maintaining target labor costs

·         Maintains exceptional standards of professionalism and hospitality

·         Communicates daily with BOH managers to ensure FOH and BOH team leaders and supervisors are aligned for expected business needs

·         Develops a strong and positive rapport with both staff and guests alike

·         Drives positive results and aligns with business goals

·         Maintains safe, secure, and healthy facility environment by establishing, following, and enforcing sanitation standards and procedures; complying with health and legal regulations; maintaining security systems

·         Act and step up as General Manager in their absence

·         Manage employees in their daily responsibilities, providing clear, effective direction

·         Ensure that all Orwashers recipes and procedures are followed, maintaining the highest quality and consistent product standards

·         Conduct DOH walk-throughs multiple times per day when on duty to ensure DOH compliance; Address all DOH violations immediately

·         Serves as an educator, as well as an inspirational, committed, and responsible leader to the restaurant’s front-of-house teams

·         Ensures the delivery of superior customer service through effective staff training and education

·         Actively participates in the mentorship and support of all team members, promoting interdepartmental collaboration, teamwork, and a positive daily work environment

·         Build morale and team spirit by fostering a work environment where team members’ input is encouraged

Essential Functions:

·         Demonstrates positive leadership characteristics, which inspire team members to meet and exceed standards

·         Exceptional communication and interpersonal skills

·         Ability to work flexible hours including evenings, weekends, and holidays

·         Attention to detail, solution-driven, and self-starting

·         Must have or be willing to obtain NYC Food Handler’s license

·         Ability to work on your feet for a full shift and lift 30+ lbs

·         Ability to walk, stand, and/or bend continuously and for extended periods as required to perform essential job functions

·         Fluent in both written and spoken English

·         Must have basic math skills

·         Polished personal presentation

·         Ability to perform position responsibilities effectively under pressure, maintaining professionalism and positivity always

·         Strict adherence to posted schedule and clock in/out at times

·         Attends mandatory meetings including staff meetings, leadership meetings, etc.

·         Adhere to all HR policies and procedures

·         Ability to utilize traditional software programs such as Gmail, Microsoft Office (Word, Excel, Outlook, and PowerPoint), POS systems, and any additional systems as needed; Ability to access and accurately input information using a moderately complex computer system

-      2+ years’ experience as restaurant manager of similar caliber concept  

-      High school diploma or GED

Holds NY Department of Health & Mental Hygiene Food Protection Certificate, required