Purpose  

The Dining Room Manager is an integral part of the management team as they work under the guidance of the General Manager and Assistant General Manager to ensure a smooth and steady service. They bring a level of hospitality and upholds high standards always. This person works on the dining room floor to guide, direct, and support the hourly staff. They will be scheduled 5 days a week in Corner Bar and Swan Room. They also play a big role in communicating between operations, including the hotel and kitchen teams.  

Key Job Functions 

• Upholds food and beverage knowledge & standards 

• Upholds Department of Health Standards to all outlets  

• Ability to lead dining services while present on the floor and engaging the team around them 

• Provide attentive and quality service to all guests during their visit  

• Responds to emails in a timely manner  

• Assist in supporting, guiding, and training hourly team members   

• Lead daily pre-service lineups  

• Attends weekly manager meetings and brings forth input  

• Opens and/or closes the restaurant  

COMPANY VALUES:

Our Commitment 
Orchard Street Restaurant Management’s ethos is share, not sell. 

Our Mission 
Orchard Street Restaurant Management exists to establish an elevated, welcoming homebase in Downtown New York. A place that celebrates the creative culture and singular energy of the neighborhood and its community. Every strategic touchpoint will work to cement this message. Together, we share the responsibility of creating a consistently original narrative that supports our single-minded truth: Our definition of exceptionally thoughtful service 

We follow these guidelines when thinking of what it means to provide exceptionally thoughtful service: 

1. Unwavering attention to detail.
2. The ability to read and guide every guest with graciousness and foresight. 
3. An eagerness to constantly seek out ways to make the experience remarkable and tailored to the individual guest’s needs and desires.
4. Thoughtful details and a service that is approachable. 

PHYSICAL DEMANDS:  

The physical demands for this position includes standing and working for long periods of time and moving intermittently during work hours. The employee is required to lift and carry up to 50 pounds, bend, squat, kneel, and reach above shoulder level. These physical demands described here must be met by the employee to perform the essential functions of the job.