Front Server

ABOUT SAGA

SAGA is a fine dining restaurant perched on the 63rd floor of 70 Pine Street, a landmark Art Deco tower in New York’s Financial District. 

Opened in 2021 by Chef Jamal James Kent, the restaurant was awarded two stars from the Michelin Guide after a year of operation–a designation it has maintained each subsequent year. Critically acclaimed for its unique take on fine dining, Chef Kent’s vision of Saga pushed beyond the status quo, executing a menu that was worldly and approachable. That ethos of pushing the boundaries is spearheaded today by Chef Charlie Mitchell, who was appointed Executive Chef of Saga in July of 2024.

At SAGA, we serve tasting menus that highlight the best produce we can source from the Hudson Valley, with ideas and inspirations from our mentors, food memories from our childhoods, and the enormous breadth of cuisine we eat in New York City.

Our wine list showcases regions from the old and new world, encompassing traditional and modern styles of winemaking, with a focus on artisanal growers. 

One floor above SAGA is Overstory, a cocktail bar with a wraparound terrace. In addition to cocktails, beer and wine, Overstory now offers a selection of bar snacks and composed dishes. For a complete menu, visit overstory-nyc.com.

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As a FRONT SERVER at SAGA, you will coordinate with the Captain and Sommelier to attentively manage and maintain the pace of the Dining Room service and cleanliness of the table. You will assist in creating a memorable and unique experience for each guest that dines with us, as set forth by the Captain. Your commitment to company standards and values is a must.

SAGA believes in a ‘whole house’ mentality and we expect all departments (Pastry, Savory, Dining Room, and Facilities) to support and motivate each other to achieve our goal of guest satisfaction. As a Front Server, you will interact with all of these departments regularly and should be able to communicate effectively and respectfully with your co-workers.

This is a full time position. SAGA will be open 5 days a week, Wednesday-Sunday.. We are closed for Thanksgiving, Christmas Eve, and Christmas Day.

RESPONSIBILITIES

SKILLS & REQUIREMENTS

• Have a warm, positive, and noticeably appreciative demeanor towards guests and colleagues
• Strong food knowledge, familiarity with wine and spirits, and eagerness to learn
• Ability to organize and prioritize multiple tasks in a given service
• Ability to participate in wine and beverage service
• Be able to effectively communicate, give and take constructive criticism, and work productively in a team dynamic
• Must have a strong focus, heightened attention to detail and precise organizational skills
• Have full schedule availability, including weekends and holidays

SERVICE

• The Front Server is responsible for but is not limited to the following tasks
• Learning and maintaining menu, wines by the glass and cocktail list knowledge
• Initiating and maintaining general table maintenance [ie. clearing dishes, replenishing silverware/service ware for following courses, re-setting tables for following seatings]
• Maintaining the pace of service in the Dining Room
• Restocking Dining Room service station wares 
• Maintaining station cleanliness
• Maintaining warm and professional composure with colleagues and guests

PHYSICAL DEMANDS

• The Front Server should
• Be able to stand for extended periods of time [over 5 hours]
• Be able to lift and carry 50 pounds steadily 
• Be comfortable bending, sitting, walking extended distances including up and down flights of stairs, and moving. 
• Be comfortable with heights, elevators and small spaces.

Our restaurants offer access to insurance enrollments (must maintain 25 hours per week), no cost life insurance, a short term disability policy, an Employee Assistance Program (with access to free mental health counseling), 40% dining discounts at group restaurants, referral bonuses, and more!