Required Years of Experience
2 years
Job Details
Are you a dynamic leader passionate about hospitality, guest satisfaction, and team development? Do you thrive in a fast-paced environment where operational excellence and company culture are top priorities? If so, we want you on our team!
Why Join Us?
We’re a high-energy, customer-focused restaurant group dedicated to delivering an incredible dining experience while fostering a positive, growth-oriented workplace. As General Manager, you’ll play a key role in shaping our culture, driving performance, and leading a team to success.
What You’ll Do:
✔ Lead a Strong Team: Foster a culture of respect, teamwork, and guest-first service.
✔ Ensure Operational Excellence: Maintain safety, quality, and efficiency in all aspects of restaurant operations.
✔ Drive Financial Success: Manage labor, cost of goods (COGS), and P&L to hit performance goals.
✔ Develop and Train Staff: Implement growth plans and provide ongoing coaching for team success.
✔ Deliver an Outstanding Guest Experience: Ensure exceptional food quality, service, and hospitality.
✔ Monitor Key Metrics: Keep PRIME costs below 60%, uphold strong customer reviews, and maintain operational standards.
What We’re Looking For:
✔ Experience: 3+ years of restaurant management experience, with at least 3 years in multi-unit management or system progression within Ekiben.
✔ Education: Bachelor's degree in Business, Hospitality, or a related field (preferred).
✔ Skills: Strong leadership, communication, and problem-solving abilities.
✔ Tech-Savvy: Proficiency in Microsoft Office and restaurant management software.
✔ Passion: A hands-on leader willing to work at any station and inspire a team.
Compensation & Perks:
Salary: $68,000 during training, increases to $75,000 ($82,000 based on performance)
Bonus Potential: Up to $42,000 annually for hitting key performance goals
Paid Time Off: Two weeks of vacation (with 60-day notice)
Incentives: Performance-based bonuses for PRIME cost control, revenue targets, and operational excellence
Benefits: Company insurance with matching contributions
Compensation Details
Compensation: Salary ($68,000.00 - $82,000.00)
Benefits & Perks: Health Insurance, Paid Time Off, 401k, Potential Bonuses
Required Skills
Dynamic Leadership
Passion for hospitality
Guest Satisfaction Focus
Team Development
Ability to Thrive in a Fast Paced Environment
Cultural Shaping
Team Success Facilitation
Coaching and Training
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Part of Ekiben
Ekiben is an award-winning Asian fusion restaurant in Baltimore. We currently have 3 locations across the city (Fells Point, Hampden, South Baltimore).
Since our founding in 2014, we've been lucky to find success both locally and nationally. We're routinely listed among the best restaurants in the city, and for several years running, Yelp has listed Ekiben on their Top 100 Restaurants In The Country list. In 2023, our chef and co-founder Steve Chu was a James Beard Semifinalist for Best Chef Mid-Atlantic.
While we're proud of the reviews and recognition Ekiben receives, the thing that gives us the most joy is feeding the wonderful people of Baltimore. We love being part of this city, and providing a great meal and heartfelt joy to our fellow Baltimoreans is a responsibility we take seriously.
In addition to our three locations, we also have a food truck and thriving catering and events operations that books over 250 events every year.
To make all this happen—and to ensure that Ekiben continues to operate at the highest quality while meeting best-in-class standards—we need a crazy talented team that is passionate about food and serving people.
That's where you come in. Ekiben is a welcoming and inclusive environment, and if you're serious about a career with us, we'll teach you absolutely everything you need to know about how to thrive in the restaurant industry. What we ask in return is that you mirror the hard work and resilience you see the Ekiben team bring to the table every day.
Working at Ekiben—and in any successful restaurant—is demanding. But it's also the most rewarding work we could ever imagine doing, and we're eager to meet people who want to do this work alongside us. You don't need any previous restaurant experience to join us—just a willingness to learn new things, loyalty to those around you, and the resolve to get the job done no matter what.
If that sounds like you, well, then we can't wait to meet you.
Leadership
Co-Founder
