Position: Front-of-House Team Member
Location: Le Parisien Bakery
Job Type: Full-Time
Overview: Le Parisien Bakery, an upscale French bakery and restaurant, is seeking an experienced and customer-focused Front-of-House Team Member with a minimum of 2 years in the hospitality industry. Join our team and be a key player in delivering an exceptional dining experience to our discerning clientele.
Responsibilities:
1. Guest Service: Provide attentive and personalized service to guests, ensuring a memorable dining experience.
2. Order Taking: Efficiently and accurately take customer orders, offering recommendations and providing detailed information about menu items.
3. Table Management: Oversee the seating and arrangement of guests, maintaining a welcoming and organized dining area.
4. Communication: Collaborate with the kitchen and support staff to ensure timely and accurate service.
5. Upselling: Proactively suggest additional menu items, beverages, or desserts to enhance the overall dining experience.
6. Payment Processing: Handle guest payments, process transactions accurately, and manage cash handling procedures.
7. Customer Satisfaction: Address customer inquiries, concerns, and feedback with professionalism and a customer-centric approach.
8. Maintain Ambiance: Contribute to the creation of a welcoming atmosphere by assisting with decor, lighting, and overall ambiance.
Qualifications:
1. Hospitality Experience: A minimum of 2 years of experience in the hospitality industry, preferably in a front-of-house role.
2. Customer Service Skills: Strong interpersonal and communication skills, with a passion for delivering exceptional customer service.
3. Team Player: Ability to collaborate effectively with other front-of-house and back-of-house team members.
4. Adaptability: Flexibility to handle a dynamic restaurant environment and adapt to changing customer needs.
5. Attention to Detail: Meticulous attention to detail in order taking, payment processing, and maintaining a clean and organized dining area.
6. Multitasking: Ability to handle multiple tasks simultaneously while maintaining a high level of service.
7. Positive Attitude: Approach all tasks with a positive and professional demeanor.
To apply, please send your resume and cover letter to [email protected]. Join Le Parisien Bakery's front-of-house team and contribute to creating a welcoming and memorable dining experience for our guests. If you have the skills and dedication to excel in a customer-centric role, we invite you to apply for this exciting opportunity. Please complete the form : https://docs.google.com/forms/d/1p2LrzHhvqtJohEb_CPza0o6OqcXHpYkNf1IkHqV91oE/preview
